Liliane Umuziranenge
Scarborough
Summary
Dynamic interpreter with expertise in cross-cultural communication and emotional intelligence, honed at Certified International Language. Proven ability to enhance customer satisfaction through effective medical interpretation and relationship building. Skilled in multitasking and records management, consistently exceeding expectations while ensuring confidentiality and promoting independence in care settings.
Overview
7
7
years of professional experience
Work History
Interpreter
Certified International Language
01.2021 - Current
A customer service representative offering medical interpretation skills with the
goal to achieve customer satisfaction as well as meeting or surpassing company expectations.
Care Giver
RCSS
06.2018 - 06.2020
Worked with mental health disability people.
- Assisted residents with mobility, promoting independence and safety during activities.
Education
Associate Degree - Pre-Pharmacy And Sociology
University of Southern Maine
Portland, MESkills
- Cross-cultural communication
- Relationship building
- Note-taking techniques
- Memory retention
- Intercultural sensitivity
- Subject matter expertise
- Records management
- Emotional intelligence
- Stress management
- Excellent communication
- Time management
- Multitasking
- Attention to detail
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Confidential information protection
- Active listening
- Public speaking
Languages
English, Kinyarwanda and French
Native or Bilingual
Timeline
Interpreter
Certified International Language
01.2021 - Current
Care Giver
RCSS
06.2018 - 06.2020
Associate Degree - Pre-Pharmacy And Sociology
University of Southern Maine
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