Lilianna Baker
Pats Bistro & Pizza
2
years of professional experience
Detail-oriented cashier with proven customer service skills. Expertise in issue resolution, cash handling, and staff training. Committed to enhancing customer experiences through effective communication and collaboration.
Work History
Cashier
2 Years 5 Months- Handled cash and credit transactions, balancing registers at shift end without discrepancies.
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash and credit transactions
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Contributed to inventory management by tracking stock levels of supplies needed at registers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked with floor team and managers to meet a wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Education
Student - Graduating
- Honor Roll [1st and 2nd semester 25/26]
- Completed AP course in Psychology
- [3.2] GPA In senior year [26/27]
Skills
POS system operations
Customer service
Issue resolution
Attention to detail
Team collaboration
Staff training
Work ethic
Customer empathy
Timeline
Cashier
Pats Bistro & Pizza
03.2024 - CurrentRead More
Freedom High School
Student from Graduating
Read More