Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

LILIBETH SALAZAR

Summary

Hardworking Registered Nurse with 47 years of experience in providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Registered Nurse House Manager

Sevita Health Care/The Mentor Network
San Jose, CA
02.2009 - Current
  • Participated in development and implementation of service plans and supervised in conjunction with physicians, medical component of each plan
  • Reviewed document and revised all nursing related care plans on weekly basis
  • Ensured that current and complete medical records and reports are in accordance with regulatory and corporate standards, including medication administration records and physician's order
  • Conducted meetings for Individual Health Care Plan (IHCP) with IDT team members, evaluating medical needs of each individual, ensuring IHCP goals and objectives are medically indicated and met
  • Generated ongoing health care protocols for specific medical conditions outline IHCP
  • Maintained contact with primary physicians and specialists, and when indicated attended to doctors visits with individuals
  • Provided direct patient care, stabilized patients and determined next course of action
  • Oversaw delivery of care for health compromised individuals on 5-bed residential home/ARPFSHN home, providing direct care to up to individuals, delegating nursing assignments and supervising team of 24 comprised of nurses, LVNs, Nurse Assistant and DSP regarding home issues along with operation of durable medical equipment
  • Collaborated with interdisciplinary healthcare professionals to meet individual's personal, physical, psychological and cognitive needs.

Telephone Appointment, Kaiser Permanente, The Permanente Medical Group
San Jose, CA
09.2006 - 04.2020
  • Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system
  • Suggested appropriate disposition to acting physicians based on telephone assessment
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition
  • Offered patient education and advice related to and including pre- and post-operative instructions, medication administration, follow-up appointments and symptoms indicating emergency care
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
  • Verified, updated and communicated patient history prior to clinic appointments and procedures with providers
  • Obtained case history and gathered triage information to determine appropriate avenue for care
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
  • Comply with call center standard concerning how call are to be handled, including tone of voice and listening skills
  • Tailored question asked based on protocols created by physicians, nurses and other specialist to reach appropriate disposition for presented symptoms
  • Utilized SBAR approached in consulting with physician and other health team in order to promptly reach appropriate disposition
  • Carefully documenting call utilizing facility's electronic program including observing HIPPA
  • Managed over 100 member calls per day 6 hour shift.

RN MDS Coordinator

Agnews Developmental Center
San Jose, CA
01.2001 - 02.2009
  • Completing and submitting all required assessments within guidelines and timeframe established by CMS
  • Understanding entire RAI process and its correlating effect on Quality Measures, then using this knowledge to continually work on improving areas of need
  • Create, implement and maintain accurate short and comprehensive plans of care for 45 individuals
  • Took pride in paying close attention to detail in care plans to ensure all potential problems were adequately addressed
  • Proficient collection of data regarding patient's physical needs, nutritional requirements, cognitive ability, behavior patterns and mood
  • Using this data to create plans of care to define supportive roles to be played by medical staff, rehabilitation specialists, dieticians, and social services
  • Monitored these plans to ensure that individuals are receiving most ethical, effective and consistent care possible
  • Conducted and documented thorough assessment of each individual's ongoing medical status
  • Implemented care plans for individual's treatment after assessing physician medical regimens
  • Maintained MDS schedule, be accessible to members of interdisciplinary team, and provide clear, updated information on completion deadlines
  • Schedules, completes, and transmitted all MDS assessments to state database in timely manner to ensure appropriate billing
  • Coordinated IHCP meetings annually and quarterly with family, individual, and interdisciplinary team for updating care plans.

Staff RN II

Kaiser Permanente San Jose Medical Center
San Jose, CA
12.2001 - 09.2006
  • Provides a professional level of nursing care to patients w/in his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, & develop, implement & evaluate a nursing plan of care
  • Monitors patient & work flows, directs other clinical support staff in the delivery of safe & effective patient care
  • Serves as a role model for quality & service & as a resource, coach & mentor for other members of the Health Care Team
  • Initiates & monitors IV therapy, administration of medications & other nursing procedures as ordered by the physician or associate practitioner
  • Assists w/ procedures & nursing care w/in scope of practice & skill
  • Monitors patients' response during & after the procedure
  • Accurately documents patient data, actions, interventions & patient response according to established guidelines & policies
  • Provides follow-up care to patients by providing outgoing telephone calls, follow-up interaction, coordinating referrals, scheduling follow-up appointments, call in/fax in prescriptions, obtain & integrate lab, x-ray & other results, & manage physician orders for lab/x-ray per guidelines
  • Assesses patient & family health education needs, provides health teaching & counseling & evaluates effectiveness of the education process
  • Serves as an advocate for the patient
  • Facilitates transitions & coordination of care across the continuum.

Education

Bachelor of Science - Nursing

Arellano University
04.1975

Skills

  • Preventative Health
  • Intravenous Therapy
  • Chronic Disease Management
  • Staff Supervision
  • Precepting
  • Triaging
  • Communication and listening skills
  • Computer Knowledge data entry
  • Electronic Medical Record
  • Continuous Integration
  • Disease Management Programs
  • Counting Narcotics

Accomplishments

  • Patient Care - Delivered compassionate and quality care to 5 individuals with physical and cognitive disabilities in a home setting environment.

Languages

English
Full Professional
Tagalog
Native or Bilingual

Timeline

Registered Nurse House Manager

Sevita Health Care/The Mentor Network
02.2009 - Current

Telephone Appointment, Kaiser Permanente, The Permanente Medical Group
09.2006 - 04.2020

Staff RN II

Kaiser Permanente San Jose Medical Center
12.2001 - 09.2006

RN MDS Coordinator

Agnews Developmental Center
01.2001 - 02.2009

Bachelor of Science - Nursing

Arellano University

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LILIBETH SALAZAR