Dedicated Guest Advocate with exceptional communication and strong empathy. Skilled in issue resolution and complaint handling, ensuring outstanding customer experiences.
Overview
18
18
years of professional experience
Work History
Guest Advocate
Target
San Francisco, CA
01.2024 - 03.2026
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in maintaining store cleanliness and organization to enhance shopping experience.
Collaborated with team members to execute promotional events and ensure product availability.
Trained new team members on operational procedures and customer engagement techniques.
Accountant
Grand Dealing LLC
Armenia Yerevan
08.2015 - 07.2022
Prepared and analyzed financial statements ensuring compliance with regulatory standards.
Developed and implemented streamlined accounting processes to enhance efficiency.
Managed monthly reconciliations, identifying discrepancies and resolving issues promptly.
Led audit preparation efforts, collaborating with external auditors for successful outcomes.
Bookkeeper
ELCO Artrade
Armenia, Yerevan
05.2012 - 08.2015
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Reconciled bank statements with company records to maintain accurate financial data.
Prepared monthly financial reports, providing insights for budgeting and forecasting decisions.
Implemented streamlined bookkeeping processes, enhancing efficiency in record-keeping practices.
Monitored cash flow regularly to identify discrepancies and optimize resource allocation.
Secretary
Yerevan Djur CJSC
Armenia Yerevan
08.2008 - 05.2012
Managed correspondence, ensuring timely responses and proper documentation.
Coordinated schedules for meetings, optimizing time management for executive team.
Maintained filing systems, enhancing retrieval efficiency and organization of documents.
Assisted in preparing reports, ensuring accuracy and adherence to deadlines.