Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilit Ghazaryan

San Francisco

Summary

Dedicated Guest Advocate with exceptional communication and strong empathy. Skilled in issue resolution and complaint handling, ensuring outstanding customer experiences.

Overview

18
18
years of professional experience

Work History

Guest Advocate

Target
San Francisco, CA
01.2024 - 03.2026
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining store cleanliness and organization to enhance shopping experience.
  • Collaborated with team members to execute promotional events and ensure product availability.
  • Trained new team members on operational procedures and customer engagement techniques.

Accountant

Grand Dealing LLC
Armenia Yerevan
08.2015 - 07.2022
  • Prepared and analyzed financial statements ensuring compliance with regulatory standards.
  • Developed and implemented streamlined accounting processes to enhance efficiency.
  • Managed monthly reconciliations, identifying discrepancies and resolving issues promptly.
  • Led audit preparation efforts, collaborating with external auditors for successful outcomes.

Bookkeeper

ELCO Artrade
Armenia, Yerevan
05.2012 - 08.2015
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Reconciled bank statements with company records to maintain accurate financial data.
  • Prepared monthly financial reports, providing insights for budgeting and forecasting decisions.
  • Implemented streamlined bookkeeping processes, enhancing efficiency in record-keeping practices.
  • Monitored cash flow regularly to identify discrepancies and optimize resource allocation.

Secretary

Yerevan Djur CJSC
Armenia Yerevan
08.2008 - 05.2012
  • Managed correspondence, ensuring timely responses and proper documentation.
  • Coordinated schedules for meetings, optimizing time management for executive team.
  • Maintained filing systems, enhancing retrieval efficiency and organization of documents.
  • Assisted in preparing reports, ensuring accuracy and adherence to deadlines.

Education

Bachelor of Science -

"Interlingua" Linguistic University
Armenia Yerevan
06-2008

High School Diploma -

Hunan Avetisyan N74
Armenia Yerevan
06-2002

High School Diploma -

Yerevan State College Of Humanities
Armenia Yerevan
06-2006

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Complaint handling
  • Computer skills
  • Customer service
  • Issue resolution
  • Language proficiency

Languages

Armenian
Russian
Full Professional
English
Full Professional
Spanish
Limited Working

Timeline

Guest Advocate

Target
01.2024 - 03.2026

Accountant

Grand Dealing LLC
08.2015 - 07.2022

Bookkeeper

ELCO Artrade
05.2012 - 08.2015

Secretary

Yerevan Djur CJSC
08.2008 - 05.2012

Bachelor of Science -

"Interlingua" Linguistic University

High School Diploma -

Hunan Avetisyan N74

High School Diploma -

Yerevan State College Of Humanities