Lilit Ginosyan
Granada Hills,CA
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Queen B Nail Salon
Glendale, California
01.2023 - 11.2024
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries.
- Provided support for executive staff members by scheduling appointments
Head of Direct Sales
Lorezzi Jewelry
Yerevan
03.2019 - 07.2023
- Developed and implemented strategies to increase direct sales revenue.
- Conducted regular performance reviews with direct sales staff.
- Provided guidance, training and support to all direct sales personnel.
Social Media Marketing Manager
Divergent Agency
Armenia,Yerevan
08.2020 - 04.2023
- Developed and executed social media marketing campaigns to increase brand awareness, engagement, and website traffic.
- Created content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+.
- Monitored industry trends and analytics to ensure maximum ROI from all campaigns.
Education
Training Courses -
Business School of Marketing And Innovation
Armenia,Yerevan04-2023
High School Diploma -
French University
Armenia,Yerevan07-2018
Skills
- Answering phone calls and scheduling appointments
- Customer service excellence
- Spa procedure knowledge
- Microsoft office
- Fresha app
- Handling cash, online and offline payments
- Attention to details
- Managing customers records
Timeline
Receptionist Administrator
Queen B Nail Salon
01.2023 - 11.2024
Social Media Marketing Manager
Divergent Agency
08.2020 - 04.2023
Head of Direct Sales
Lorezzi Jewelry
03.2019 - 07.2023
Training Courses -
Business School of Marketing And Innovation
High School Diploma -
French University