Lilith Parsons
New Orleans,USA
Summary
Versatile professional with 13 years of experience spanning education, community outreach, client services, administration, and team leadership. Skilled in program coordination, stakeholder communication, event planning, records management, and providing exceptional service in sensitive, fast-paced environments. Highly organized and adaptable, with a proven ability to build relationships, manage competing priorities, maintain confidentiality, and collaborate effectively across teams.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Funeral Assistant
Jacob Schoen Funeral Home
New Orleans, USA
03.2025 - Current
- Provide compassionate, patient, and professional service to grieving families throughout the funeral and memorial process.
- Assist with the respectful care, handling, and transportation of deceased loved ones while maintaining dignity and adhering to established procedures.
- Coordinate setup and oversight of funeral, memorial, visitation, and graveside services to ensure smooth operations and family satisfaction.
- Provide attentive assistance to families and guests during services, anticipating needs and addressing concerns with calmness and compassion.
- Support funeral directors throughout services and help ensure schedules, facilities, equipment, and service details are properly coordinated.
- Drive company vehicles for funeral services, transfers, deliveries, and other funeral home needs.
- Answer and direct incoming phone calls, assist families and visitors, relay messages, and provide accurate information while maintaining confidentiality and professionalism.
- Perform clerical and administrative duties, including preparing documents, maintaining records, managing correspondence, and supporting daily funeral home operations.
- Provide technical and operational assistance to funeral directors and staff as needed.
- Maintain organized and professional funeral home facilities, service areas, vehicles, and workspaces to uphold a respectful environment.
- Work collaboratively with funeral directors and other staff to ensure families and their deceased loved ones receive exceptional, dignified care.
Cashier
Space Jump
Hobbs, USA
09.2023 - 03.2025
- Provided friendly, efficient customer service to guests and families in a fast-paced entertainment environment.
- Processed cash and electronic payments accurately while balancing cash tills at shift start and end, ensuring financial integrity.
- Checked in guests and distributed wristbands and trampoline socks while addressing inquiries about park procedures and activities, enhancing guest experience.
- Communicated professionally with guests, resolved concerns when possible, and helped create a positive customer experience.
- Maintained a clean, organized, and welcoming front desk and guest area throughout each shift.
- Collaborated with team members to streamline check-in operations during peak periods, contributing to smoother guest flow.
Substitute Teacher K-12
Lovington Municipal Schools
Lovington, USA
01.2023 - 03.2025
- Facilitate classroom activities and ensure an enriching learning environment whether it be short term or long term.
- Built trust with students and teachers, creating a supportive environment where students felt comfortable sharing concerns for effective resolution.
- Engaged students in innovative educational methods, fostering lasting relationships with peers and educators.
Key Holder/ Barista
Undergrounds
Hobbs, USA
03.2023 - 10.2024
- Ensured the happiness of customers and quality of food or drinks handed out.
- Managed opening and closing operations, prepared pastries, maintained cleanliness, and fostered teamwork in a supportive environment.
- Saw to the well-being and care of the shop as well as upkeep of cleaning, supplies such as milk, butter, coffee beans/grounds, pastry supplies, boba pearls, fruits, ice, specialty drink supplies, etc.
- Conducted regular inventory assessments and managed stock levels to ensure availability of supplies.
- Created schedules for window service and curated morning coffee playlists to enhance customer experience.
- Managed keys and access for store operations. Documented unlawful behavior to owners.
Teacher
Child and Family Services Inc.
Hobbs, USA
09.2020 - 08.2023
- Incorporate curriculum into everyday play so children learn and enjoy doing so.
- Incorporate different means of reaching said goals and helping children thrive and grow, educationally and physically.
- Interact closely with children.
- Interact with parents and discuss action plans to ensure children meet goals set by family and staff.
- Make assessments and input data.
- See to children's needs and ensure they are met.
Client Service Agent
State of New Mexico
Hobbs, USA
05.2018 - 07.2020
- Coordinated schedules and ensured timely transportation for children to appointments.
- Communicate when help is needed and flexible on hours.
- Community outreach management and event planning.
- Communicated with multiple facilities within the community to ensure clarity on set dates/time.
- Meet with schools to ensure they have proper advertising for event as well as the #SAFE number for child abuse.
- Managed Facebook page and responded to messages to provide accurate information, seeking assistance when necessary.
- Organized school supply, Christmas gift, clothing, and baby item donations, facilitating visitations between parents and children.
- Ensured every child received a bag of necessities.
- Shopped for children and used vouchers in exchange for their necessities.
Preschool Teacher
Wee Kids Kountry Klub
08.2013 - 05.2018
- Planned and incorporated curriculum into engaging daily activities and play-based learning experiences.
- Developed individualized strategies and activities to help children work toward educational and developmental goals.
- Provided nurturing, developmentally appropriate care and instruction while supporting children's social, emotional, cognitive, and physical development.
- Monitored children's development through assessments and documentation of progress, ensuring compliance with required records.
- Communicated regularly with parents and families about children's progress and individualized goals to foster collaborative support.
- Partnered with families, coworkers, and support professionals to deliver consistent care and tailor strategies for individual needs.
- Maintained a safe, positive, structured classroom environment while providing appropriate behavioral guidance and supervision.
Education
High school diploma -
Hobbs High School
Hobbs, NM01-2013
Certification
- CPR Certification
Timeline
Funeral Assistant
Jacob Schoen Funeral Home
03.2025 - Current
Cashier
Space Jump
09.2023 - 03.2025
Key Holder/ Barista
Undergrounds
03.2023 - 10.2024
Substitute Teacher K-12
Lovington Municipal Schools
01.2023 - 03.2025
Teacher
Child and Family Services Inc.
09.2020 - 08.2023
Client Service Agent
State of New Mexico
05.2018 - 07.2020
Preschool Teacher
Wee Kids Kountry Klub
08.2013 - 05.2018
High school diploma -
Hobbs High School