Summary
Overview
Work History
Education
Timeline
Generic

Liliya Dolgikh

Issaquah

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Uber Eats
Issaquah
09.2019 - Current
  • Delivered food orders efficiently across various neighborhoods.
  • Communicated with customers to confirm order details and preferences.
  • Navigated routes using GPS for timely delivery completion.

Customer Service Representative

Macys Department Store
Bellevue
10.2012 - 07.2017
  • Assisted customers with product inquiries and resolved issues effectively.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained visual merchandising standards to enhance product displays.

Customer Service Representative

Credit Europe Bank
Moscow
09.2007 - 07.2011
  • Assisted customers with product inquiries and resolved issues effectively.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained visual merchandising standards to enhance product displays.

Technical Support Engineer

Prominform
Perm
07.2005 - 08.2007
  • Provided technical support for software and hardware issues to clients.
  • Documented customer interactions and technical solutions in ticketing system.
  • Conducted product demonstrations for clients to enhance user experience.
  • Managed escalated support cases by coordinating with senior technicians.

Education

Master of Science - Engineering

Technical University
Perm, Russia
06-2005

Timeline

Delivery Driver

Uber Eats
09.2019 - Current

Customer Service Representative

Macys Department Store
10.2012 - 07.2017

Customer Service Representative

Credit Europe Bank
09.2007 - 07.2011

Technical Support Engineer

Prominform
07.2005 - 08.2007

Master of Science - Engineering

Technical University

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