Summary
Overview
Work History
Education
Skills
Timeline
Generic

LILIYA FISHER

Dumfries,VA

Summary

Dynamic hospitality professional with extensive experience in delivering exceptional customer service and leading high-performing teams in fast-paced environments. Recognized for strong interpersonal and communication skills, combined with a passion for enhancing customer experiences through tailored service strategies. Committed to leveraging analytical and problem-solving abilities to identify and resolve service issues, streamline operations, and drive overall business performance. Proven track record of exceeding organizational goals while fostering a culture of excellence and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Range Officer

XCAL
01.2024 - Current
  • Showcased effective communication and problem-solving abilities with little oversight.
  • Ensure accuracy of Point of Sale Check-in and Liability Waiver verifications.
  • schedule reservations and rent firearms to customers.
  • Instructed customers on safe firearm handling.

Morton's The Steakhouse
10.2020 - Current
  • Increased clientele through salesmanship of the LSC membership
  • Increased sales by .5% through up-sales on restaurant products

Sales Consultant

NCT Consultants LLC
10.2020 - Current
  • Discover customers' needs and offer solutions to them through the company's services or products
  • Coordinated 3 day conference events such as: stage set up, presentations for speakers, front desk check-in, preparing speaker, etc
  • Updated website for upcoming events and guest speakers for those events.

Sales Associate

Invicta
09.2019 - Current
  • Handled and conveyed customer service etiquette increasing sales by .5%
  • Managing and organizing products
  • Illustrated and conveyed professionalism and leadership
  • Establishing loyalty among customers.

Waitress

Glory Days Grill
08.2016 - Current
  • Handled and conveyed customer service etiquette increasing sales by .5%
  • Increased production time by nearly 5%
  • Illustrated and conveyed professionalism and leadership.

Education

High School - undefined

South Lakes High School
Reston, VA

Skills

  • Leadership
  • Communication
  • Organization
  • Basic business management
  • Basic computer skills
  • Artist
  • CPR certified under Red Cross
  • High-Volume Environment
  • Customer Needs Assessments
  • Attentive Service
  • Suggestive Selling
  • Cash Register Operations
  • Sales Promotion
  • Event Coordination
  • Marketing Promotions
  • POS Inventory System Operation
  • Sales Techniques
  • Strategic Planning
  • Job Assignments
  • Resolving Conflicts
  • Reports and Documentation
  • Safety Regulations
  • Client Rapport-Building
  • Issue Resolution
  • Cultural Awareness
  • Consultation and Advisement
  • Team Leadership
  • Honesty and Integrity
  • Analysis and Evaluation

Timeline

Range Officer

XCAL
01.2024 - Current

Morton's The Steakhouse
10.2020 - Current

Sales Consultant

NCT Consultants LLC
10.2020 - Current

Sales Associate

Invicta
09.2019 - Current

Waitress

Glory Days Grill
08.2016 - Current

High School - undefined

South Lakes High School

Similar Profiles

CREATE PROFILE