Liliya Fox
Naples,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers based on individual requirements. Skilled at maintaining accurate records of all transactions. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
36
36
years of professional experience
Work History
Sales Associate
Vintage Island Resortwear Boutique
04.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Trained new staff on sales techniques and store procedures, fostering a cohesive team environment.
Sales Associate
URBN/Anthropologie
12.2022 - Current
- Provided exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in visual merchandising, maintaining store presentation aligned with Anthropologie's aesthetic standards.
- Processed transactions accurately, ensuring efficient checkout experiences for customers.
- Collaborated with team members to achieve sales targets and maintain inventory levels effectively.
- Educated customers on product features, promoting informed purchasing decisions and satisfaction.
- Built relationships with customers to encourage repeat business.
Licensed Realtor
Self-employeed
03.2022 - Current
- Facilitated property showings and open houses to engage potential buyers.
- Developed comprehensive market analyses to advise clients on property values.
- Negotiated contracts and guided clients through closing processes efficiently.
- Cultivated strong client relationships to enhance referral opportunities and repeat business.
- Utilized MLS and marketing tools to promote listings effectively across platforms.
- Collaborated with mortgage professionals to streamline financing options for clients.
- Implemented innovative marketing strategies to increase property visibility in competitive markets.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Reviewed and executed confidential documents, contracts and disclosures.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Licensed Cosmetologist
Salon Owner/Self Employed
05.1990 - 11.2020
- Delivered high-quality haircuts and styles tailored to client preferences.
- Advised clients on hair care products and techniques for optimal results.
- Managed appointment scheduling to maximize client satisfaction and service efficiency.
- Mentored junior stylists in advanced cutting and coloring techniques.
- Ensured compliance with health regulations and sanitation standards in all services provided.
- Implemented inventory management practices to maintain essential supplies and minimize waste.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
Education
GED -
School of Realtors
Florida/online 03-2021
Associate of Arts - Licensed Cosmetologist
Sacramento Beauty College
Sacramento, CA05-1992
High School Diploma -
Luther Burbank High School
Sacramento, CA04-1992
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
Websites
Timeline
Sales Associate
Vintage Island Resortwear Boutique
04.2024 - Current
Sales Associate
URBN/Anthropologie
12.2022 - Current
Licensed Realtor
Self-employeed
03.2022 - Current
Licensed Cosmetologist
Salon Owner/Self Employed
05.1990 - 11.2020
GED -
School of Realtors
Associate of Arts - Licensed Cosmetologist
Sacramento Beauty College
High School Diploma -
Luther Burbank High School