LILIYA ISAYEV
North Highlands,CA
Summary
Customer service associate with a track record of enhancing client experiences in fast-paced retail settings. Achievements include training staff, processing transactions with precision, and maintaining an organized workspace to support team objectives. Aiming to bring strong communication and multitasking skills to a front desk or retail position in a customer-centric environment.
Overview
5
5
years of professional experience
Work History
Cashier / Customer Service Associate
Walmart
North Highlands, USA
09.2019 - 02.2025
- Delivered professional customer service to high volume of daily customers, fostering customer loyalty.
- Resolved customer concerns promptly, enhancing satisfaction and encouraging repeat business.
- Processed cash card and digital transactions with precision.
- Trained new cashiers on register operations and customer service standards.
- Maintained organized checkout area, contributing to a welcoming shopping experience.
- Collaborated with team members to achieve store objectives.
- Recognized for strong communication skills and reliability under pressure.
- Learned roles in other departments to ensure continuous store operations.
Education
High School Diploma -
Academy of Private Classic Education
Citrus Heights, CASkills
- Customer Service Excellence
- Time Management Skills
- Problem solving
- Cash handling
- Product Knowledge
- Conflict resolution
- Adaptive learning
- Communication & Relationship Building
- Multitasking in Fast-Paced Environments
- Detail orientation
- Team collaboration
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Cashier / Customer Service Associate
Walmart
09.2019 - 02.2025
High School Diploma -
Academy of Private Classic Education