Hi, I’m
Liliya Lyubchyk
Registered Nurse
Wood Dale,IL
Summary
Dedicated and compassionate Registered Nurse with progressive career history of 10 years in direct patient care, triage and care coordination in fast-paced environment of medical-surgical unit. This unit provides a wide range of care for adult patients who are preparing for or recovering from specialized medical and surgical procedures, approaching end of life (hospice/palliative care), going through alcohol/substance withdrawal process or suicidal ideations with acute/chronic medical conditions, or patients who are seeking acute/chronic pain management. During COVID-19 pandemic, this unit was one of the few in the hospital to reorganize and take care of COVID positive patients as well.
Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinates with healthcare professionals to advance patient care.
Overview
13
years of professional experience
Work History
Advocate Lutheran General Hospital
Registered Nurse, Medical-Surgical Unit
08.2013 - 01.2023
Job overview
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Organized and managed care of patients undergoing various therapies and procedures.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Forest Villa Rehabilitation & Nursing Center
Registered Nurse
07.2012 - 08.2013
Job overview
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
USA Vein Clinics
Customer Service Specialist
06.2010 - 09.2012
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Resolved concerns with products or services to help with retention and drive sales.
- Handled customer inquiries and suggestions courteously and professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
Education
Chamberlain College of NursingAddison, IL
Bachelor of Science from Nursing
05.2012
University Overview
- [Scholarship Name] Scholarship Recipient
City Colleges of Chicago-Wilbur Wright CollegeChicago, IL
Associate of Science
05.2009
Lindenwood UniversitySaint Charles, MO
GED
05.2005
University Overview
- [Scholarship Name] Scholarship Recipient
Kolomyia Politechnical CollegeUkraine
Associate of Applied Science from Management Science
06.2004
Skills
- IV set up and administration
- Intramuscular injections
- Pain assessment and prevention
- Blood product administration
- Nasogastric tube insertion
- Patient and family advocacy
- PICC lines care
- Wound care
- Assessment of alcohol/substance withdrawal symptoms
- Hospice and palliative care
- Care Plan Development
- Feeding pumps understanding
- Fluent in Ukrainian, Polish, Russian
- Professional bedside manner
- HIPAA education
Languages
Polish
Ukrainian
Russian
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Registered Nurse, Medical-Surgical Unit
Advocate Lutheran General Hospital
08.2013 - 01.2023
Registered Nurse
Forest Villa Rehabilitation & Nursing Center
07.2012 - 08.2013
Customer Service Specialist
USA Vein Clinics
06.2010 - 09.2012
Chamberlain College of Nursing
Bachelor of Science from Nursing
City Colleges of Chicago-Wilbur Wright College
Associate of Science
Lindenwood University
GED
Kolomyia Politechnical College
Associate of Applied Science from Management Science
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