Summary
Overview
Work History
Education
Skills
Timeline
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Lilli Hiestand

Eugene,United States

Summary

Seasoned facilities team member with expertise in cleaning, stocking and maintaining hospital and fast food facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Overview

5
5
years of professional experience

Work History

Environmental Services Housekeeper

McKenzie Willamette Hospital
10.2022 - Current
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Shift Manager

Carls Jr.
10.2020 - 08.2022
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Cultivated professional working relationships with peers and supervisors.

Education

Springfield High School
Springfield, OR
07.2022

Skills

  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Hospitality Environments
  • Schedule and Task Management
  • Team Support and Collaboration
  • Guest Satisfaction
  • Quality Control Guidelines
  • Electronic Communication
  • Customer Inquiry and Response

Timeline

Environmental Services Housekeeper

McKenzie Willamette Hospital
10.2022 - Current

Shift Manager

Carls Jr.
10.2020 - 08.2022

Springfield High School

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Lilli Hiestand