LILLIAM M. GALLAGA RIVERA
Orlando
Summary
Compassionate Home Health Aide experienced in providing personal care, safety supervision, and support for activities of daily living. Delivered high-quality care to children and individuals with special needs, ensuring dignity, comfort, and independence. Focused on promoting well-being of clients in home and community settings through a strong foundation in customer service and educational support.
Overview
18
18
years of professional experience
Work History
Teacher's Assistant
Kelly Educational Services
Orlando
08.2025 - Current
- Experience with ESE students
- Behavior management
- Academic support
- Diaper change and student personal care
- Coordination of educational activities
Home Health Aide
Family care
Orlando
06.2018 - Current
- Personal care
- Assistance with daily activities (ADLs)
- Security and supervision
- Meal preparation
- Monitoring customer well-being
- Communication with families and care team
Room Attendant
Home2 Suites By Hilton
Orlando
09.2023 - 07.2025
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and maintained guest rooms to ensure a welcoming environment.
- Reported maintenance issues to ensure prompt resolution.
Custodian Assistant
Osceola School District
Osceola
01.2020 - 05.2023
- Cleaning bathrooms and living rooms.
- Operated mop and vacuum cleaner to maintain cleanliness in assigned areas.
- Disinfect.
Housekeeping
Holiday Inn Express Hotel Suites
Orlando
10.2020 - 12.2020
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- House attendant.
Driver and Deliverys
Uber And Lyft
Orlando
01.2017 - 01.2020
- Delivery.
- Driver.
Sorter
DHL E Commerce
Orlando
08.2018 - 07.2019
- Teamwork to facilitate the achievement of objectives.
- Implementation of company policies and procedures.
- Management of computer and technological systems.
Production Associate
Lutron Electrónico Corp
01.2016 - 07.2016
- Inspect assembling
- Boards
- Electronics
- Teamwork to facilitate the achievement of objectives.
Shift Leader
Oasis China
Fajardo
01.2015 - 01.2016
- Telephone service
- Customer Service
- Maintenance of order and cleanliness in the work area
- Efficient fulfillment of assigned tasks
- Task completion.
Associate
Party City
01.2014 - 01.2015
- Selling to the customer offering a quality service
- Teamwork to facilitate the achievement of objectives
- Attention and customer service.
Sales Associate
Rave
01.2008 - 01.2009
- Maintained order and cleanliness in work area to enhance customer experience.
- Processed customer transactions accurately.
- Assisted customers with product selections.
- Organized merchandise on shelves to create an appealing display.
- Conducted inventory checks regularly.
Education
Home Health Aide - Home Health Aide
I.T. of Central Florida
01.2026 - 02.2026
Associate - Accounting
Inter American University
Fajardo, PRDegree - Advanced Cosmetology
Hispanic American College
Caguas, PRBasic Cosmetology -
High School Basic Cosmetology
Humacao, PRSkills
- Home Health Aide (HHA) Certified
- Personal Care Assistance
- Activities of Daily Living (ADLs)
- Bathing Assistance
- Meal Preparation
- Medication Reminder
- Patient Safety Monitoring
- Documentation and Record Keeping
- Communication Skills
- Compassionate Care
- Time Management
- Classroom Management
- Lesson Planning
- Educational Support
- Student Assessment
- Behavioral Support
- Documentation management
- Computer knowledge
- Customer Service oriented
- Client relations
- Punctuality and Commitment
- Great Work Capacity
- Empathy
Languages
- Spanish, Full Professional
- English, Limited Working
Certificates And Licenses
- Fundamentals of Tax Preparation
- Associate of the month
- Driver's License
Timeline
Home Health Aide - Home Health Aide
I.T. of Central Florida
01.2026 - 02.2026
Teacher's Assistant
Kelly Educational Services
08.2025 - Current
Room Attendant
Home2 Suites By Hilton
09.2023 - 07.2025
Housekeeping
Holiday Inn Express Hotel Suites
10.2020 - 12.2020
Custodian Assistant
Osceola School District
01.2020 - 05.2023
Sorter
DHL E Commerce
08.2018 - 07.2019
Home Health Aide
Family care
06.2018 - Current
Driver and Deliverys
Uber And Lyft
01.2017 - 01.2020
Production Associate
Lutron Electrónico Corp
01.2016 - 07.2016
Shift Leader
Oasis China
01.2015 - 01.2016
Associate
Party City
01.2014 - 01.2015
Sales Associate
Rave
01.2008 - 01.2009
Associate - Accounting
Inter American University
Degree - Advanced Cosmetology
Hispanic American College
Basic Cosmetology -
High School Basic Cosmetology