LILLIAM M. GALLAGA RIVERA
Orlando,FL
Summary
I am a person who strives at all times to ensure customer satisfaction. I have extensive professional experience and solid knowledge of the sector. I have the ability to work both in a team and independently, depending on the needs. I am looking for the opportunity to prove my worth in a future company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Room Attendant
Home2 Suites By Hilton
09.2023 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Custodian Assistant
Osceola School District
01.2020 - 05.2023
- Cleaning bathrooms and living rooms.
- Mop/Vacuum cleaner.
- Desinfect.
Housekeeping
Holiday Inn Express Hotel Suites
10.2020 - 12.2020
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- House attendant.
Driver and Deliverys
Uber And Lyft
01.2017 - 01.2020
- Delivery.
- Driver.
Sorter
DHL E Commerce
08.2018 - 07.2019
- Teamwork to facilitate the achievement of objectives.
- Implementation of company policies and procedures.
- Management of computer and technological systems.
Production Associate
Lutron Electrónico Corp
01.2016 - 07.2016
- Inspect assembling
- Boards
- Electronics
- Teamwork to facilitate the achievement of objectives.
Shift Leader
Oasis China
01.2015 - 01.2016
- Telephone service
- Customer Service
- Maintenance of order and cleanliness in the work area
- Efficient fulfillment of assigned tasks
- Task completion.
Associate
Party City
01.2014 - 01.2014
- Selling to the customer offering a quality service
- Teamwork to facilitate the achievement of objectives
- Attention and customer service.
Sales Associate
Rave
01.2008 - 01.2009
- Maintenance of order and cleanliness in the work area.
- Cashier.
- Sales.
- Merchandise organize.
- Inventory.
Education
Associate - Accounting
Inter American University
Fajardo, PR05.2016
Degree - Advanced Cosmetology
Hispanic American College
Caguas, PR11.2008
Basic Cosmetology -
High School Basic Cosmetology
Humacao PR05.2007
Skills
- Cleaning and Sanitizing
- Accounts Payable
- Management of children with behavior problems and special conditions
- Accounting
- Customer Service oriented
- Punctuality and Commitment
- Empathy
- Great Work Capacity
- Good customer service
- Documentation management
- Computer knowledge
- Financial statement review
Certificates and licenses
- Fundamentals of Tax Preparation.
- Associate of the month.
- Driver's License.
Certification
Fundamentals of Tax Preparation.
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Room Attendant
Home2 Suites By Hilton
09.2023 - Current
Housekeeping
Holiday Inn Express Hotel Suites
10.2020 - 12.2020
Custodian Assistant
Osceola School District
01.2020 - 05.2023
Sorter
DHL E Commerce
08.2018 - 07.2019
Driver and Deliverys
Uber And Lyft
01.2017 - 01.2020
Production Associate
Lutron Electrónico Corp
01.2016 - 07.2016
Shift Leader
Oasis China
01.2015 - 01.2016
Associate
Party City
01.2014 - 01.2014
Sales Associate
Rave
01.2008 - 01.2009
Associate - Accounting
Inter American University
Degree - Advanced Cosmetology
Hispanic American College
Basic Cosmetology -
High School Basic Cosmetology
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