Abby Parsons
Boone,NC
Summary
Knowledgeable in customer service, maintaining cleanliness, leading others, ability to work in a fast paced environment, and skilled in conflict resolution.
Overview
6
6
years of professional experience
Work History
Room Attendant
Courtyard by Marriott
04.2025 - 07.2025
- Maintained cleanliness and organization of guest rooms, ensuring adherence to hotel standards.
- Assisted in training new room attendants on cleaning protocols and safety procedures.
- Implemented efficient cleaning routines, enhancing overall productivity and guest satisfaction ratings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Replenished guest room water glasses, toiletries, and paper products.
Restaurant Busser
Chilis's Bar and Grill
03.2025 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Resident Assistant
Appalachian State University
08.2023 - Current
- Serve as a mentor for my residents, initiate conversations with residents, submit maintenance request's, loft beds, salt sidewalks, shovel snow, encourage participation in hall and community events, mediate conflicts, respond to incidents, serve as a source of information for residents, and inform students of University and Housing policies.
Cashier
M&D Quick Stop and Tanning
06.2023 - 08.2023
- Processed and received payments, issued receipts to customers, helped to fix any problems as they arose, stocked shelves, folded towels for tanning, and cleaned tanning beds.
Hall Council Representative- President
09.2022 - 05.2023
- Worked closely with the Cone Hall Resident Director, planned programs, attended hall council meetings, attended meetings with the Office of Sustainability, attended RHA meetings, and volunteered at other events around campus
Sales Associate-Home Decor
Lowes
06.2022 - 08.2022
- Maintained the department, identified and resolved customer issues, assisted customers in locating products, greeted customers, answered phones, swept, dusted, and restocked shelves.
Volunteer
Heart of the Foothills Animal Rescue
06.2021 - 08.2023
- Cleaned kennels and crates
- Provided animals with food and water
- Socialized animals
- Reported animal injuries/sickness to shelter supervisor
- Washed dishes and toys
- Laundered animal bedding, towels, etc
Power of Produce Club/ Volunteer
Foothills Farmers Market
06.2021 - 10.2021
- Educated kids on the importance of eating local produce, played games and did activities with kids, and provided low income families access to local produce
Teen Court / Teen Attorney
Communities in Schools
07.2021 - 05.2022
- Training, calling clients, meeting with clients, preparing documents, presenting information in court, and providing details of correctional efforts
Mad Science Camp / Volunteer Assistant
Cleveland Community College
07.2019 - 07.2019
- Helped perform chemical experiments, educated elementary level students on lab safety and the reasoning behind certain chemical reactions, assisted with experiments, and helped lead activities
Education
No Degree - Molecular Biology
Appalachian State University
High School - AP Biology, AP Calculus AB, AP Calculus BC, AP Environmental Science
Kings Mountain High School
01.2022
Dual Enrollment - HIS 131, HIS 132, ART 111, SPA 111, SPA 112, SPA 181, SPA 182, COM 231, COM 403, SOC 210
Cleveland Community College
01.2022
Skills
- Adaptable to change
- Heavy lifting
- Flexible schedule availability
- Floor cleaning
- Maintaining cleanliness
- Cleaning and sanitizing
- Dishwashing
- Housekeeping
- Teamwork
- Sanitation practices
Timeline
Room Attendant
Courtyard by Marriott
04.2025 - 07.2025
Restaurant Busser
Chilis's Bar and Grill
03.2025 - Current
Resident Assistant
Appalachian State University
08.2023 - Current
Cashier
M&D Quick Stop and Tanning
06.2023 - 08.2023
Hall Council Representative- President
09.2022 - 05.2023
Sales Associate-Home Decor
Lowes
06.2022 - 08.2022
Teen Court / Teen Attorney
Communities in Schools
07.2021 - 05.2022
Volunteer
Heart of the Foothills Animal Rescue
06.2021 - 08.2023
Power of Produce Club/ Volunteer
Foothills Farmers Market
06.2021 - 10.2021
Mad Science Camp / Volunteer Assistant
Cleveland Community College
07.2019 - 07.2019
High School - AP Biology, AP Calculus AB, AP Calculus BC, AP Environmental Science
Kings Mountain High School
Dual Enrollment - HIS 131, HIS 132, ART 111, SPA 111, SPA 112, SPA 181, SPA 182, COM 231, COM 403, SOC 210
Cleveland Community College
No Degree - Molecular Biology
Appalachian State University
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