Lillian Almen
Winona,MN
Summary
Dedicated professional with experience in direct patient care, providing essential support such as bathing, dressing, and feeding. Monitored vital signs and assisted with medical procedures under nurse supervision, ensuring adherence to safety protocols. Collaborated effectively with healthcare teams to develop individualized care plans while maintaining accurate documentation in electronic health records. Demonstrated strong communication and organizational skills in fast-paced environments, contributing to patient comfort and safety.
Overview
4
4
years of professional experience
Work History
CNA - Certified Nursing Assistant
Winona Health
Winona, USA
02.2025 - Current
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
Barista
Caribou Coffee
Rochester, USA
07.2024 - 01.2025
- Getting out drinks at a fast paced
- Leadership
- Cleaning
- Customer service
- Cash handling
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Production Manager
McDonald's
Northfield, USA
06.2021 - 07.2023
- I managed grill
- Customer service
- Identified opportunities for improvement in workflow design and implementation.
- Restocking
- Cash handling
- Established clear communication channels between management and staff members.
- Resolved conflicts among personnel within the department when necessary.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Developed and implemented production schedules to ensure timely completion of projects.
Education
GED -
05.2025
Skills
- Communication skills
- Organizational skills
- Production Planning
- Cooking
- Production Management
- Supervising experience
- Restaurant experience
- Culinary experience
- Management
- Cleaning
- Kitchen experience
- Teamwork
- Manufacturing
- Leadership
- Creativity
- Customer service
- Patient care
- Electronic health records
- Team collaboration
- Conflict resolution
- Time management
- Employee training
- Multitasking and organization
- Attention to detail
- Patient hygiene assistance
- Compassionate communication
- Active listening
- Patient transfers
- Critical thinking
- Wound care
- Complex Problem-solving
- Toileting assistance
- Emergency response
- Maintaining confidentiality
Timeline
CNA - Certified Nursing Assistant
Winona Health
02.2025 - Current
Barista
Caribou Coffee
07.2024 - 01.2025
Production Manager
McDonald's
06.2021 - 07.2023