Summary
Overview
Work History
Education
Skills
Clinical Experience
Certification
Volunteering
Timeline
Generic

Lillian Bickford

North Billerica,MA

Summary

Empathetic PCA with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Associate

Massachusetts General Hospital
05.2023 - Current
  • Trained in phlebotomy, draws blood for lab testing.
  • Performed EKG testing to detect abnormalities in heart function.
  • Maintained clean, safe, and well-organized patient environment.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with patient transfers and ambulation.
  • Used Spanish-speaking skills to communicate with patients across language barriers

Crew member

Trader Joe's
01.2022 - Current
  • Above average communication skills
  • Goes above and beyond to ensure customer satisfaction
  • Enforces workplace and food safety procedures and standards
  • Works efficiently under pressure
  • Worked well with teammates and accepted coaching from management team.

Farm Hand

Griggs Farm
05.2021 - 12.2022
  • Planting, weeding, and stocking plants
  • Providing recommendations to customers using extensive plant knowledge
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.

COVID-19 Room Sanitizer

John O'Horo DMD
06.2020 - 12.2020
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Practiced proper use of PPE while sanitizing rooms to prevent spread of disease and promote patient wellness
  • Sterilized dental tools and stocked rooms
  • Communicated effectively with patients and aided dental hygienists with documentation

Education

Bachelor of Science - Nursing

University of Massachusetts Lowell
Lowell, Massachusetts
05.2024

Skills

  • First Aid and Safety
  • Phlebotomy
  • EKG
  • Patient Health Information Access
  • Patient Positioning Understanding
  • Professional Bedside Manner
  • Client Documentation
  • Critical Thinking
  • Cleaning and Sanitation

Clinical Experience

Student Nurse: Lowell General Hospital Saint's Campus, Lowell, MA, 2023

  • Part of interdisciplinary team in medical surgical unit
  • Maintains medication safety


Student Nurse: The Bailey Elementary School, Lowell, MA, 2023

  • Worked with school nurse in school nurse office
  • Assessed pain and adjusted language for children of different ages
  • Performed HEENT and wound assessments


Student Nurse: Lowell General Hospital Main Campus, Lowell, MA, 2023

  • Cared for mothers and infants on the labor and delivery unit and mother infant unit
  • Administered medications to infants
  • Assisted OR nurses during C-sections


Student Nurse: Tewksbury State Hospital, Tewksbury, MA, 2022

  • Performed patient care in a traumatic brain injury unit
  • Assisted patients with ADL's
  • Collected vital signs


Student Nurse: Bedford VA, Bedford, MA, 2022

  • Monitored mental health status of patients on a behavioral health unit
  • Used therapeutic communication techniques to build patient trust
  • Maintained patient safety

Certification

  • American Heart Association: Basic Life Support (CPR and AED), 2022

Volunteering

  • Front Desk Volunteer: Lowell General Hospital Main Campus, Lowell, MA, August 2019-April 2020

Timeline

Patient Care Associate

Massachusetts General Hospital
05.2023 - Current

Crew member

Trader Joe's
01.2022 - Current

Farm Hand

Griggs Farm
05.2021 - 12.2022

COVID-19 Room Sanitizer

John O'Horo DMD
06.2020 - 12.2020

Bachelor of Science - Nursing

University of Massachusetts Lowell
Lillian Bickford