Lillian Dietzel
State of Oklahoma
Wagoner,OK
1
Certification
2
years of professional experience
Detail-oriented professional with experience in education and customer service. Demonstrated strong communication, organization, and problem-solving skills, consistently creating positive experiences for students and customers. Adaptable team player dedicated to supporting diverse learning needs while maintaining an organized and welcoming environment.
Work History
After-School Educator
11 Months- Facilitated educational activities to enhance children's learning and development.
- Developed and implemented lesson plans catering to diverse learning styles and abilities.
- Adapted instructional strategies to address individual student needs, promoting academic growth.
- Supported up to 20 students daily, fostering engagement and participation in learning activities.
Lodge Receptionist
2 Years 3 Months- Greeted visitors and addressed inquiries, delivering friendly, professional customer service.
- Operated and maintained office equipment including printers, copiers, and fax machines for daily operations.
- Utilized Microsoft Office for communication, data entry, document preparation, and reporting.
- Handled multi-line phone system, efficiently addressing inquiries and routing calls.
Education
Bachelor of Arts - Psychology
- Academic Excellence Scholarship Recipient (2024)
- Alpha Omicron PI Member, 2025
- Psychology Club Member, 2025
- Native American Student Association (NASA) Member, 2025
Skills
Child Development
Customer Service
Attention to Detail
Problem Solving
Teamwork & Collaboration
Adaptability
Microsoft Office
Certification
- Adult and Pediatric First Aid/CPR/AED Certification — American Red Cross
Timeline
After-School Educator
Boys and Girls Club
08.2025 - CurrentRead More
Lodge Receptionist
State of Oklahoma
04.2024 - CurrentRead More
Northeastern State University
Bachelor of Arts from Psychology
Read More
Community Involvement & Volunteer Experience
Wagoner Public Library | Youth Program Volunteer
2022-2024
- Assisted library staff with planning and facilitating youth programs and activities.
- Supported children during educational events, reading programs, and recreational activities.
- Helped organize books, program materials, crafts, and activity supplies.
Women's Shelter | Volunteer
2025 – Present
- Assisted staff with daily shelter operations and helped maintain a safe, welcoming environment for residents
- Helped organize donations, supplies, and community resources
- Assisted with meal preparation, cleaning, and other tasks to support shelter programs
- Maintained confidentiality and treated all residents with dignity and respect