Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Fetterly

Sterling Heights,MI

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Seasonal Sales Associate

Bath & Body Works
Warren , MI
11.2024 - Current
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Increased sales revenue by building strong rapport with customers, and recommending appropriate products based on their needs.

Seasonal Bartender

Maple Lane Golf Club
Sterling Heights, MI
05.2024 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash-handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed a loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained impeccably clean, attractive, and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Handled cash and card transactions accurately, reducing discrepancies, and balancing the till at the end of each shift.

Education

High School Diploma -

Paul K. Cousino High School
30333 Hoover Rd, Warren, MI 48093
06-2024

Skills

  • Strong multitasking
  • Customer service
  • Liquor, beer, and wine knowledge
  • Team-player attitude
  • TIPS certified
  • Age identification checks
  • Good conversationalist
  • Fast learner
  • Suggestive selling
  • Payment processing
  • Goal-oriented
  • Outgoing personality
  • Flexible schedule
  • Stocking and receiving

Timeline

Seasonal Sales Associate

Bath & Body Works
11.2024 - Current

Seasonal Bartender

Maple Lane Golf Club
05.2024 - 08.2024

High School Diploma -

Paul K. Cousino High School

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Lillian Fetterly