Lillian Garcia

Highly motivated professional with 27 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, superiors, staff, and, most importantly, customers. Very comfortable working independently, and maintains a high level of efficiency. Applies business acumen and experience while exercising decisive judgement to meet and exceed organizational goals. The following soft skills characterize some of Lillian Garcia’s strengths; organized, dedicated, task oriented, deadline driven, minimal supervision needed, strong creativity, and professional written/verbal communication skills. The following hard skills characterize some of Lillian Garcia’s strengths; strong 10-key, types 55 words per minute, proficient in Microsoft Word products, capable of consuming and logging high amounts of data accurately. Helpful Member Service Representative diffusing volatile customer situations, generating additional revenue, and building productive relationships with both staff and customers. Customer-centered and friendly professional with extensive background maintaining customer satisfaction and contributing to company success goals.