Lillian Graham
Fort Worth,TX
Summary
Motivated and personable hospitality professional with strong experience in guest services, reservation scheduling, and front-of-house operations. Known for exceptional customer service, efficient time management, and the ability to thrive in fast paced environments. Brings additional leadership and instructional experience as a color guard technician, supporting student performers through structured training and mentorship.
Overview
4
4
years of professional experience
Work History
Color Guard Co-Instructor
Lamar High School
Arlington, TX
11.2022 - Current
- Instructed and mentored students in color guard technique, choreography, and performance fundamentals
- Assisted with practice planning, skill development, and performance preparation
- Collaborated with band directors and staff to support program goals and student success
- Mentored new members, fostering talent and promoting teamwork throughout the season
Hostess
Bff Asian Grill & Sports Bar
Arlington, TX
10.2022 - Current
- Greeted and welcomed guests upon arrival, providing a warm and professional atmosphere
- Showed fluent scheduling skills via organizing reservation and wait times while effectively communicating with staff to coordinate guest arrangements
- Managed expectations in a professional manner while providing smooth flow of service, maintaining positive guest fulfillment
- Maintained cleanliness and organization of waiting area to improve overall guest experience
To Go Specialist
Cane Rosso
Arlington, TX
08.2022 - Current
- Streamlined order preparation processes to enhance efficiency and reduce wait times
- Coordinated with kitchen staff to ensure timely food delivery and quality control
- Demonstrated prioritization skills relating to customer urgency and impact to uphold overall guest satisfaction
- Maintained accurate inventory levels, facilitating prompt restocking of supplies
- Managed customer flow and order preparation using digital and manual systems
Education
High School Diploma -
Lamar High School
Arlington, TXSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Conflict resolution
- Organized and detail oriented
- Efficient problem solving
Timeline
Color Guard Co-Instructor
Lamar High School
11.2022 - Current
Hostess
Bff Asian Grill & Sports Bar
10.2022 - Current
To Go Specialist
Cane Rosso
08.2022 - Current
High School Diploma -
Lamar High School