Lillian Greenfield-Siegner
Shannon
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Friends Forever Humane Society. Proven ability in cash handling and sales record maintenance, alongside a strong attention to detail in plant care and aquaponics. Committed to fostering positive relationships and ensuring optimal care in diverse environments.
Overview
4
4
years of professional experience
Work History
Student Worker
Box Office
02.2023 - 07.2025
- Processed ticket sales for various events.
- Provided friendly and efficient customer service to patrons, answering inquiries, resolving concerns, and assisting with ticket purchases both in person and over the phone.
- Stayed informed on upcoming events and performances, including dates, times, and ticket prices.
- Accurately handled cash transactions, processed payments, and reconciled daily sales reports.
Student Worker
Life Science
02.2023 - 06.2025
- Watered, pruned, and monitored the health of plants in the greenhouse.
- Thoroughly cleaned laboratory glassware, including beakers, flasks, pipettes, and test tubes, using appropriate cleaning agents and equipment to ensure they are ready to reuse.
- Adhered to all safety procedures and protocols related to laboratory work, handling hazardous materials, and emergency response procedures.
Animal Caretaker
Friends Forever Humane Society
05.2023 - 02.2024
- Provided daily care and attention to dogs and cats in the shelter, including feeding, watering, grooming, and administering medications as directed by shelter protocols.
- Engaged animals in physical exercise and mental stimulation activities, such as walks, play sessions, and puzzle toys.
- Assisted potential adopters in meeting and interacting with animals available for adoption, providing information about each animal’s personality, history, and care requirements to help match them with suitable homes.
Retail Sales Worker
Natural Water Gardens
Freeport
06.2021 - 11.2022
- Cultivated diverse plants in greenhouse, including ornamental flowers and water plants, ensuring optimal care through watering, fertilization, pruning, and pest control.
- Maintained store displays to ensure an attractive shopping environment.
- Managed health of fish in aquaponics system by monitoring water quality and feeding schedules.
- Engaged with retail customers by providing plant and fish information, addressing inquiries, and processing sales transactions.
Education
Associate Degree in Science - Environmental Science
Highland Community College
Freeport, IL05.2025
Skills
- Communication and interpersonal skills
- Attention to detail
- Cash handling and sales record maintenance
- Plant care and aquaponics knowledge
- Team collaboration and independence
- Exceptional customer service dedication
References
Available upon request
References
References available upon request.
Timeline
Animal Caretaker
Friends Forever Humane Society
05.2023 - 02.2024
Student Worker
Box Office
02.2023 - 07.2025
Student Worker
Life Science
02.2023 - 06.2025
Retail Sales Worker
Natural Water Gardens
06.2021 - 11.2022
Associate Degree in Science - Environmental Science
Highland Community College
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