Lillian Hartman
Columbus
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Current student ready to apply myself in the workplace.
Overview
4
4
years of professional experience
Work History
Soccer Referee
Ohio Champions League
Columbus
09.2022 - Current
- Clarified rules and resolved disputes between coaches, players, and spectators.
- Assisted in resolving conflicts between players or teams when necessary.
- Coordinated with field maintenance staff to ensure playing surface met game standards.
- Officiated sporting events, games or competitions and enforced game rules.
Restaurant Hostess/Food Runner
Rodos
Worthington
04.2024 - 08.2025
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Helped service staff handle demand by distributing food and beverages.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Crew Member
Dairy Queen
Worthington
07.2021 - 01.2023
- Processed payments on the cash register, and counted back bills and change.
- Answered phone calls to answer questions about menu items, or prices.
- Served food and drinks at take-out counters to provide fast service to waiting guests.
- Restocked kitchen supplies including food products and utensils.
Education
Bachelor of Arts - Bilingual Education
Baldwin Wallace University
Berea, OH01-2028
Skills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Bilingual instruction
- Cultural competency
Languages
Spanish
Full Professional
Italian
Elementary
Timeline
Restaurant Hostess/Food Runner
Rodos
04.2024 - 08.2025
Soccer Referee
Ohio Champions League
09.2022 - Current
Crew Member
Dairy Queen
07.2021 - 01.2023
Bachelor of Arts - Bilingual Education
Baldwin Wallace University
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