Lillian Jacoby
fort wayne,in
Summary
Detail-oriented membership clerk recognized for enhancing retention through personalized support and efficient processing. Strong problem-solving skills and adaptability contribute to collaborative efforts that streamline departmental workflows.
Overview
10
10
years of professional experience
Work History
Membership Clerk
Costco Wholesale
Fort Wayne, IN
11.2022 - Current
- Processed membership applications efficiently, ensuring accurate data entry and compliance with company policies.
- Assisted members with inquiries, demonstrating strong customer service skills and problem-solving abilities.
- Managed membership renewals, enhancing retention through personalized communication and support strategies.
- Collaborated with team members to streamline processes, improving overall workflow within the membership department.
Waitress
Giordano's
Fort Wayne, IN
10.2021 - 11.2022
- Delivered exceptional customer service in high-volume restaurant environment.
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Trained new waitstaff on menu knowledge and service protocols.
Supervisor
Claires
Auburn, IN
03.2019 - 01.2020
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service and sales techniques.
- Implemented inventory management processes, reducing stock discrepancies.
- Conducted performance evaluations, providing constructive feedback for team improvement.
Gymnastics Coach
URA Winner INC
Fort Wayne, IN
12.2018 - 03.2019
- Developed personalized training programs to enhance athlete performance and skill progression.
- Conducted regular assessments to evaluate athlete progress and identify areas for improvement.
- Collaborated with parents to communicate athlete development and address concerns effectively.
- Mentored junior coaches on effective teaching techniques and safety protocols in gymnastics training.
Supervisor
Justice Tween Brands
Fort Wayne, IN
10.2016 - 12.2018
- Developed and maintained staff schedules, optimizing workforce efficiency.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Monitored sales performance, identifying trends to adjust strategies accordingly.
- Collaborated with management to develop promotional events that increased store traffic.
Employee
Tokens And Tickets
Fort Wayne, IN
01.2016 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Leo Junior Senior High School
Leo-Cedarville, INSkills
- Data entry proficiency
- Cash handling experience
- Membership processing
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
- Organizational ability
Timeline
Membership Clerk
Costco Wholesale
11.2022 - Current
Waitress
Giordano's
10.2021 - 11.2022
Supervisor
Claires
03.2019 - 01.2020
Gymnastics Coach
URA Winner INC
12.2018 - 03.2019
Supervisor
Justice Tween Brands
10.2016 - 12.2018
Employee
Tokens And Tickets
01.2016 - 10.2016
High School Diploma -
Leo Junior Senior High School