Lillian Kern
Pella,IA
Summary
Reliable Intern studying Communications with a focus on interpersonal communications seeks an internship opportunity to expand skills and gain valuable real-world experience.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Hy-Vee Pharmacy
08.2023 - Current
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
Barista
Hy-Vee Starbucks
06.2019 - Current
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Communication Studies
Central College
Pella, IA05.2025
Skills
- Supply Restocking
- Verifying orders
- Interpreting orders
- Processing payments
- Opening and closing duties
- Professional Demeanor
- Friendly and outgoing
- Team Player
- Product Advertising
- Written Communication
- Multitasking Abilities
Timeline
Pharmacy Assistant
Hy-Vee Pharmacy
08.2023 - Current
Barista
Hy-Vee Starbucks
06.2019 - Current
Bachelor of Arts - Communication Studies
Central College