Lillian LaPorte
Crofton,Maryland
Summary
Developed strong customer service and time management skills in a fast-paced environment. Learned to handle pressure while staying focused on quality and detail. Looking to apply these skills in a new field.
Overview
2
2
years of professional experience
Work History
Barista
Dunkin' Donuts
08.2022 - 06.2024
- Maintained a clean and organized workspace for productivity and safety
- Promoted a welcoming atmosphere by greeting customers and addressing their needs
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally
- Operated espresso machines and commercial coffee brewers to create beverages
- Trained new employees
- Restocking
- Adapted quickly to rush periods
- Used POS system
Education
High School Diploma -
Crofton High School
2291 Davidsonville Rd, Gambrills, MD 2105405-2025
Skills
- Time management
- Friendly and outgoing
- Cash handling
- Opening and closing duties
- Team leadership
- Order taking
- Espresso machine operation
- Hot food and beverage preparation
- Ingredient restocking
- Flexible schedule
- Ability to work in fast paced environment for long periods of time
- Running drive thru
Timeline
Barista
Dunkin' Donuts
08.2022 - 06.2024
High School Diploma -
Crofton High School
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