Lillian LeBoeuf
Las Vegas,NV
Summary
A focused worker with a proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid sales and management background with in-depth knowledge of related practices and markets. Motivated, team-oriented and enthusiastic about using skills to boost productivity and support company success.
Overview
5
5
years of professional experience
Work History
Nightclub Regional Manager
PH Events
02.2023 - Current
- Streamlined venue operations for better efficiency and cost reduction by implementing new management systems.
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Ensured smooth execution of events by coordinating logistics, catering, audio-visual equipment, and other essential services.
Executive Assistant
Space City Management
10.2022 - 02.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Nightclub General Manager
Space City Management
02.2020 - 10.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed detailed event plans, ensuring all aspects of the event were executed smoothly and on time.
Lead Lifestyle Consultant
Massage Heights
08.2019 - 03.2020
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Promoted special offers and packages to increase revenue through upselling techniques.
- Updated client records diligently, ensuring accurate information was readily available for future bookings or consultations.
Car Sales Consultant
CarMax
02.2019 - 08.2019
- Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
Education
Bachelor of Arts - Interdisciplinary Studies
Houston Baptist University
Houston, TX12.2022
Skills
- Business Development
- Performance Management
- Business Administration
- Customer Relationship Management (CRM)
- Complex Problem-Solving
- Financial Management
Timeline
Nightclub Regional Manager
PH Events
02.2023 - Current
Executive Assistant
Space City Management
10.2022 - 02.2023
Nightclub General Manager
Space City Management
02.2020 - 10.2022
Lead Lifestyle Consultant
Massage Heights
08.2019 - 03.2020
Car Sales Consultant
CarMax
02.2019 - 08.2019
Bachelor of Arts - Interdisciplinary Studies
Houston Baptist University