Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lillian Lee

Murrieta

Summary

Diligent Certified Nurse Assistant and dedicated caregiver with extensive experience at Hospice Buffalo. Focused on delivering high-quality compassion, respect and efficient care. Strong documentation and communication skills. Contributing to positive patient outcomes and emotional support. Known for building positive patient relationships and adapting to change. Possess strong skills in time management. Dependable and responsible employee and a great team member.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Personal Care Aide

Senior Helpers
02.2025 - Current
  • Maintain a safe and clean environment for client to reduce health risks and promote overall wellbeing.
  • Observe, document and report abnormalities or changes in patients' health status or behavior to supervisor.
  • Assisted clients with ADLs to increased comfort and quality of life.
  • Provide compassionate and patient-focused care to cultivate well-being.
  • Reminder of any medications.
  • Document vitals, behaviors, and medications in client medical records.

Physical Therapy Aide

Aspire Of Western New York
05.2022 - 08.2024
  • Assisted by answering phones, scheduling appointments, filing documents.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and helped position patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and provided information to supervising therapists.
  • Maintained supply inventory by placing orders when supplies ran low, for facility and group homes.
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
  • Communicated with physicians to provide updates on patient care.
  • Maintained transportation for all patients.
  • Applied heating and cooling packs as scheduled or needed.

Home Health Aide

Hospice Buffalo
01.2010 - 05.2022
  • Provided compassionate, personal and emotional support to terminally ill patients and families.
  • Helped patients with ADLs and toileting assistance when necessary for dignity preservation.
  • Maintained comfort measures with repositioning, massages, skin care with proper observation.
  • Maintained a clean and safe environment for patients, reducing falls and accidents.
  • Performed light housekeeping duties including laundry, linen changes, and organized living space for patients.
  • Listened to patients and families and help them understand care plan and resources available.
  • Monitored, document and report any changes in patient condition to nurse.
  • Recognized pain and agitation.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.

Education

Erie Community College
Buffalo, NY

High School Diploma -

South Park High
South Buffalo, NY
06-1991

Skills

  • Dementia care

  • Emotional support

  • Alzheimer's care

  • Client documentation

  • Behavioral management

  • Progress documentation

  • Time management

  • Patient advocacy

  • Team collaboration

  • Verbal and written communication skills

  • Direct patient care

  • Adaptability and flexibility

  • Compassionate caregiving

  • Vital signs monitoring

  • Patient care

  • Housekeeping tasks

Certification

  • CNA- Certified Nursing Assistant
  • HHA-Certified Home Care Aide
  • PCA- Personal Care Aide
  • CPR- Cardiopulmonary Resuscitation
  • SCIP- Strategies for Crisis Intervention and Prevention

Timeline

Personal Care Aide

Senior Helpers
02.2025 - Current

Physical Therapy Aide

Aspire Of Western New York
05.2022 - 08.2024

Home Health Aide

Hospice Buffalo
01.2010 - 05.2022

Erie Community College

High School Diploma -

South Park High

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Lillian Lee