Lillian Leonti
San Jose,CA
Summary
Organized, dependable and caring candidate with seven years of experience combined with communication strengths and handling multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking forward to growing more and learning more.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Instructor
City Of San Jose
06.2020 - Current
- Worked with families that speak a different language such as Vietnamese, Russian and Spanish.
- Developed strong parent-teacher relationships to support student growth and success.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Helped new preschool children get used to classes by giving one-on-one support.
- Incorporated music, art and literature into curriculum.
- Utilized age-appropriate behavior management techniques to maintain order in the classroom while promoting positive interactions among peers.
Recreational Leader
City Of San Jose
06.2017 - Current
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems using critical thinking.
- Supported academic growth by providing homework assistance and tutoring services to students in need.
- Fostered strong relationships with students, parents, and school administration to promote open communication and collaboration.
- Managed a clean and organized facility ensuring adequate supplies were available for daily activities.
- Mentored new staff members ensuring proper training on policies procedures was provided.
- Ensured safety guidelines were adhered to while supervising indoor and outdoor playtime sessions for children of varying ages.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Sales Associate
Crate And Barrel
09.2021 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
Bakery Cashier and Server
Sugar Butter Flour
06.2017 - 12.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
- Assisted in inventory management by conducting regular stock checks and updating records accordingly.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
- Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
- Increased repeat business by fostering positive relationships with customers through engaging conversations about their preferences or needs.
- Maintained safe food handling standards at all times.
- Assisted with store opening and closing procedures, ensuring the bakery was ready for business on time and properly secured after hours.
- Contributed to a positive working environment by maintaining open communication lines with fellow employees and management.
- Offered every customer exceptional service and learned regular customers' preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Discussed cake design options, available flavors and specific event needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Pioneer High School
San Jose, CA06.2016
Skills
- Classroom Management
- Active Listening
- Creative Problem Solving
- Organizational Skills
- Adaptability
- Curriculum Planning
Certification
- First Aid/CPR Certified
- Standardized Emergency Management Training System SEMS G606
- Introduction to the National Incident Management System IS-700.B
- Introduction to Incident Command System, ICS-100.C
- Sexual and Harassment and Abusive Conduct Prevention Training Completion Certification
- Heat Illness Prevention Certification
- Concussion Protocol Certification
- AED Certification
- Mandated Reporter Certification
- Epi Pen Certification
Timeline
Sales Associate
Crate And Barrel
09.2021 - 01.2022
Preschool Instructor
City Of San Jose
06.2020 - Current
Recreational Leader
City Of San Jose
06.2017 - Current
Bakery Cashier and Server
Sugar Butter Flour
06.2017 - 12.2019
High School Diploma -
Pioneer High School