Lillian McComsey
Edinburg,TX
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
20
20
years of professional experience
Work History
Supervisor/Manager in Various Departments and ACT
Palm Valley Animal Society
Edinburg, TX
10.2004 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates
- Monitored staff performance and addressed issues.
- Monitored staff ensured proper animal housing and husbandry, including feeding, watering, sanitation, enrichment, and exercise.
- Conducted daily rounds to check the health status of each animal in assigned areas.
- Transported animals safely between locations using approved carriers, cages, vehicles.
- Continuous communication between locations for space availability.
- Ensured timely replies to all emails
- Responded efficiently to adoption inquiries
- Responded and ensured adopters' surgery deposit were refunded promptly when requested, and updated profiles appropriately.
- Help in all areas when needed.
Education
Medical Assistant - Medical Assistance
Suburban Technical School
Hempstead, NY05-1993
High School Diploma -
Longwood High School
Middle Island, NY06-1990
Some College (No Degree) - Animal Services Management Leadership
Southern Utah University
Cedar City, UTSkills
- Inventory Management
- Operational Oversight
- Team Leadership
- Schedule development
- Training and mentoring
- Staff Discipline
- Strategic Planning
- Customer Engagement
- Works Independently
- Time Management
Timeline
Supervisor/Manager in Various Departments and ACT
Palm Valley Animal Society
10.2004 - Current
Medical Assistant - Medical Assistance
Suburban Technical School
High School Diploma -
Longwood High School
Some College (No Degree) - Animal Services Management Leadership
Southern Utah University
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