Lillian McKinney
Antioch,IL
Summary
Detail-oriented, dedicated team player with 3+ years of food service experience and Food Management Protection Certification. Currently receiving education in the dietetics field, and is highly interested in utilizing and furthering nutrition knowledge through part- or full-time employment as a dietary technician.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Line Cook Supervisor
Antioch Pizza Shop
08.2021 - Current
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Opened and closed shop as a keyholder for the business.
Customer Service Cashier
Something Sweet
10.2020 - 06.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Opened and closed shop as a keyholder for the business.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
No Degree - Dietetics
Bradley University
Peoria, ILNo Degree - Nutrition Sciences
Dominican University
River Forest, IL05.2027
Skills
- Food preparation
- Cleaning procedures
- Sanitation protocols
- Kitchen management
- Ordering supplies
- Customer service
- Cooking techniques
- Time management
- Attention to detail
- Food safety knowledge
- Crew training
- ServSafe Food Manager Protection Certified
Affiliations
- Academy of Nutrition and Dietetics
Certification
- ServSafe Food Protection Manager Certification - American National Standards Institute
Timeline
Line Cook Supervisor
Antioch Pizza Shop
08.2021 - Current
Customer Service Cashier
Something Sweet
10.2020 - 06.2021
No Degree - Dietetics
Bradley University
No Degree - Nutrition Sciences
Dominican University
Similar Profiles
Madison OlsonMadison Olson
Cashier at Antioch Pizza Shop of LindenhurstCashier at Antioch Pizza Shop of Lindenhurst
Isabella WenckusIsabella Wenckus
Counter Worker at Antioch Pizza ShopCounter Worker at Antioch Pizza Shop
Tyler MillerTyler Miller
Seasonal Camp Leader at Village of Antioch Parks DepartmentSeasonal Camp Leader at Village of Antioch Parks Department