Lillian Merrill
Saint Peters,MO
Summary
Versatile fashion and retail professional with a strong foundation in business operations and customer service. Successfully led teams to enhance client relationships and streamline workflows, achieving sales targets in fast-paced environments. Committed to delivering exceptional customer experiences through effective coaching and collaboration.
Overview
3
3
years of professional experience
Work History
Legal Assistant
Frankel Rubin Klein Payne & Pudlowski P.C.
Clayton, MO
03.2026 - Current
- Managed full case lifecycle and partner-level coordination to ensure compliance and timely resolution in high-accountability, deadline-driven legal environment.
- Demonstrated precision and reliability by maintaining zero procedural errors in legal documentation, contributing to overall operational integrity.
- Streamlined administrative workflows to eliminate bottlenecks, ensuring seamless operations under deadline pressure.
Senior Paralegal
Gottlieb and Greenspan
Fairlawn, NJ
10.2024 - 03.2026
- Supervised team of 4-6, accountable for performance, onboarding, and daily operations to meet organizational goals.
- Coached team of 4-6, setting performance expectations and providing real-time feedback to manage daily workloads effectively.
- Developed standardized onboarding and training processes for new team members, enhancing ramp-up speed and ensuring consistent team output.
Various Retail & Operations Roles
Free people, Gorjana, Venus Et Fleur
Paramus, NJ
08.2023 - 10.2024
- Built a loyal client base and consistently exceeded sales goals by delivering concierge-level styling and product advisory for high-value transactions, cultivating long-term relationships that drove repeat business and referrals.
- Oversaw daily store operations as manager-on-duty, managing opening and closing procedures, cash reconciliation, and staff supervision to ensure smooth operations, uphold brand standards, and provide real-time coaching to associates.
- Collaborated cross-functionally with colleagues and leadership to achieve sales targets, resolve service issues promptly, and enhance in-store experience across multiple premium brand environments.
- Advanced through senior roles at premium and luxury retail brands, gaining experience in styling, client advising, key holder, and manager-on-duty responsibilities.
Visual Merchandising Intern
HUE
New York
01.2023 - 03.2023
- Reconfigured floor displays by analyzing traffic flow and product placement, optimizing fixture layouts to enhance visibility and showcase key product stories aligned with brand standards.
- Executed visual merchandising strategies as independent brand rep across Macy's and Bloomingdale's, ensuring adherence to floor standards without on-site oversight.
- Streamlined stock room organization to improve replenishment efficiency.
Education
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
New York, NY05-2023
Skills
- Client advisory and policy compliance
- Administrative execution and scheduling
- Multi-tasking and opening procedures
- Leadership and team supervision
- Staff training and onboarding
- Performance management and conflict resolution
- Product knowledge and brand standards
- Clienteling strategies
Websites
Skills
Team Supervision, Staff Training & Onboarding, Performance Management, Conflict Resolution, Client Advisory, Visual Merchandising, Inventory Management, POS & Cash Handling, Sales Achievement, Luxury & Specialty Retail, Personal Styling, Product Knowledge, Brand Standards, Clienteling, Opening & Closing Procedures, Scheduling, Administrative Execution, Multi-Tasking, Policy & Compliance
Internship
Visual Merchandising Intern, HUE, New York, NY, 01/01/23, 03/01/23, Operated as an independent brand rep across Macy's and Bloomingdale's, owning all visual merchandising execution and floor standards with no on-site oversight., Maintained and reconfigured floor displays by analyzing traffic flow and product placement, rearranging fixtures and layouts to maximize visibility and highlight key product stories in line with brand standards., Supported back-of-house operations by organizing stock rooms for efficient replenishment, ensuring the sales floor was always fully stocked and product could be pulled quickly during peak traffic.
Timeline
Legal Assistant
Frankel Rubin Klein Payne & Pudlowski P.C.
03.2026 - Current
Senior Paralegal
Gottlieb and Greenspan
10.2024 - 03.2026
Various Retail & Operations Roles
Free people, Gorjana, Venus Et Fleur
08.2023 - 10.2024
Visual Merchandising Intern
HUE
01.2023 - 03.2023
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology