Summary
Overview
Work History
Education
Skills
TRAINING
Timeline
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Danielle Greklek
Open To Work
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Danielle Greklek

Clifton Park ,NY

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

22
22
years of professional experience

Work History

Legal Assistant

DiGiore Legal Group
Fort Lauderdale, Florida
07.2024 - 08.2026
  • Prepared and organized closing documents for lender escrow and customer file review, facilitating smooth transactions.
  • Processed title documents, including deeds, mortgages, and liens, in line with state laws.
  • Reviewed documents to verify property ownership, ensuring compliance with legal standards.
  • Resolved title issues by tracking missing paperwork and recording corrections, enhancing accuracy of title records.
  • Coordinated document requests with underwriters and closing teams.
  • Worked with lenders, buyers, sellers, attorneys, and surveyors throughout transaction process.
  • Issued title insurance policies after closing completion.

Multi-Unit Manager

WellNow Urgent Care
East Greenbush, New York
03.2023 - 07.2024
  • Led team of 4 to 8 site managers in applying best practices and meeting regulatory standards to enhance operational efficiency.
  • Guided site managers in planning and managing daily operations, including hiring, training, onboarding, scheduling, and inventory management to align with company standards.
  • Provided direct supervision to clinic leads, providers, and clinic staff to support site goals.
  • Managed evaluation of district operations performance across all functions to identify areas for improvement.
  • Worked with regional leadership, market operations, site managers, providers, and vendors to support business goals and maintain strong workflow for productivity.
  • Helped achieve budgeted profit targets.
  • Supported district operations growth and development across assigned area.

Store Manager

Pandora
Holyoke, MA
09.2019 - 03.2023
  • Supported revenue growth and sales results across owned and operated stores in Albany, Poughkeepsie, NY, and Holyoke, MA by partnering closely with store managers.
  • Maintained team performance through recruitment, development, and training focused on talent retention.
  • Tracked budgets and inventory levels for stores ranging from $1.4M to $2.05M across region.
  • Worked with district manager to set budgets, inventory allocations, and new KPI goals for region.
  • Improved compliance in audits, loss prevention, and policy procedures by retraining store managers on productivity and shrink reduction best practices.
  • Assisted in transition of Venetian Shoppes team to owned and operated processes during historic acquisition project in Las Vegas, NV.

Assistant Store Manager

Starbucks Coffee Company
East Green Bush, Troy, Clifton Park, NY
02.2017 - 09.2019
  • Tracked weekly, monthly, and yearly sales and food pars to optimize staffing during busy periods.
  • Supported cashier, barista, food warmer, café drive-through, and back-of-house work during daily shifts.
  • Checked prepared orders and ensured store maintained adequate supply levels for daily operations.
  • Followed state, local, FDA, sanitary, safety, and health standards to stay compliant.
  • Assisted with onboarding new employees by providing orientation and training sessions. for new employees and provided on-the-job training for staff.

Store Manager

Teavana
Albany, NY
10.2015 - 02.2017
  • Executed sales strategies aligned with district and company performance goals, enhancing customer engagement and driving revenue.
  • Guided team toward mission-critical goals and priorities by trusting partner judgment and following established practices.
  • Improved daily store operations by questioning status quo and supporting higher service standards.
  • Maintained store organization, cleanliness, and presentation by establishing clear expectations and accountability for partner performance.
  • Reviewed business trends through daily and weekly performance checks and adjusted forecasts.
  • Developed partner skills through recognition and targeted training, fostering a culture of growth and continuous learning.

Traveling Training Store Manager

Aerosoles, Inc.
Baton Rouge, New Orleans, LA
11.2014 - 02.2015
  • Relocated to pursue advanced career opportunities.
  • Achieved key performance metrics by designing engaging training programs that reinforced corporate sales practices.
  • Enhanced store stability and reputation through targeted coaching and development of underperforming staff.
  • Facilitated staff success by monitoring progress and ensuring adherence to personnel policies and standard operating procedures.
  • Reached financial goals through proper scheduling, results follow-up, and variance analysis.
  • Protected merchandise by installing security systems and safety controls.

Traveling Training Assistant Manager

Aerosoles, Inc.
Boca Raton, St. Augustine and West Palm Beach, FL
05.2009 - 10.2014
  • Visited underperforming stores to retrain teams, aligning them with performance expectations.
  • Motivated team members to prioritize customer focus and sales through enthusiasm for customer needs and suggestive selling.
  • Ensured compliance with legal and store policies to maintain store stability and uphold reputation.
  • Kept work areas clean and safe to protect customers and staff.

Key Holder

Aerosoles, Inc.
Boca Raton and Miami, FL
03.2007 - 04.2009
  • Supported store integrity by completing daily opening and closing duties, along with banking tasks, accurately and on time.
  • Handled inbound merchandise shipments and store transfers with accuracy and care, ensuring efficient inventory management.
  • Maintained clean, organized sales floor by aligning display tables and window setups with company policy.

Sales Associate

Aerosoles, Inc.
Boca Raton, FL
01.2005 - 03.2007
  • Displayed high energy and extensive product knowledge to support daily store sales goals and promote company values.
  • Assisted Aerosoles customers with footwear selection and fit recommendations.
  • Operated point-of-sale system for sales, returns, and exchanges.
  • Restocked Aerosoles merchandise and organized floor displays.

Education

Associates of Applied Arts/ Science - Psychology

Palm Beach Community College
Boca Raton, FL
01-2014

Skills

  • Closing documents
  • Title insurance
  • Deed drafting
  • Closing documents
  • Document coordination
  • Regulatory compliance
  • Regulatory compliance
  • Employee engagement
  • Staff development
  • Policy administration
  • Performance evaluation
  • Talent acquisition
  • Process optimization
  • Cross-functional team leadership
  • Budget management
  • Problem resolution
  • Customer service
  • Financial management
  • Business development
  • Conflict resolution
  • Recruitment
  • Talent management
  • Resume scanning
  • Applicant sourcing
  • Candidate vetting
  • New hire orientations
  • Job posting optimization
  • Microsoft office expertise
  • Human resources information system (HRIS)
  • New hire orientation
  • Recruitment marketing
  • Self-motivated work ethic
  • Offer letters
  • New hire paperwork processing
  • Employment law knowledge
  • Client development
  • Onboarding coordination

TRAINING

  • Aliveness Program Leadership Workshop
  • Leadership Training with Summit Education
  • Safety Training (Assailant)
  • Unconscious Bias and Harassment Training

Timeline

Legal Assistant

DiGiore Legal Group
07.2024 - 08.2026

Multi-Unit Manager

WellNow Urgent Care
03.2023 - 07.2024

Store Manager

Pandora
09.2019 - 03.2023

Assistant Store Manager

Starbucks Coffee Company
02.2017 - 09.2019

Store Manager

Teavana
10.2015 - 02.2017

Traveling Training Store Manager

Aerosoles, Inc.
11.2014 - 02.2015

Traveling Training Assistant Manager

Aerosoles, Inc.
05.2009 - 10.2014

Key Holder

Aerosoles, Inc.
03.2007 - 04.2009

Sales Associate

Aerosoles, Inc.
01.2005 - 03.2007

Associates of Applied Arts/ Science - Psychology

Palm Beach Community College
Danielle Greklek