Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Unit Secretary/Certified Nursing Assistant
Lee Memorial Health System
Fort Myers, FL
09.2005 - Current
Excellence annual evaluation
Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
Demonstrated the ability to interact with customers from diverse cultures and backgrounds
Commended for multitasking abilities
Crossed Trained as unit secretary
Demonstrated the skills necessary work well under stressful situation.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Collected specimens from patients for laboratory testing purposes.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Documented activities and recorded information in EMR system.
Greeted visitors and patients in a courteous and friendly manner.
Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
Certified Nursing Assistant
Hope Health Care
Cape Coral, FL
05.2015 - 09.2023
Retrieved patient medical records in response to requests from authorized personnel
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Collected specimens for testing purposes upon request from physicians or nurses.
Provided emotional support to family members regarding end-of-life decisions.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Reviewed patient charts for accuracy and completeness.
Processed incoming medical records requests.
Maintained a secure filing system for confidential documents.
Entered data into electronic health record systems.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Updated patient files with new medical information as needed.
Scanned paper records into digital format.
Education
Health Care
High Tech North
Cape Coral, FL
05.2008
Skills
MS Word
MS Excel
MS Outlook
Activities of Daily Living (ADL)
Quality Patient Care
CPR
CNA licensing
Computer chart skills
Infection Control Procedures
Collecting Specimens
Quality Assurance
Mobility Assistance
Patient Relations
Electronic Charting
Medical Terminology Knowledge
Care Plan Implementation
Condition Monitoring
Quick Problem Solver
Responding to Emergencies
Medical Records Management
EHR Management
Additional Information
Available for all shifts, extended hours and weekend assignments.
Certification
Certified Nursing assistant
Home Health Aide
Medication Tech
Bls
Timeline
Certified Nursing Assistant
Hope Health Care
05.2015 - 09.2023
Unit Secretary/Certified Nursing Assistant
Lee Memorial Health System
09.2005 - Current
Health Care
High Tech North
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