Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Lillian Michelon

Cape Coral,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Unit Secretary/Certified Nursing Assistant

Lee Memorial Health System
Fort Myers, FL
09.2005 - Current
  • Excellence annual evaluation
  • Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
  • Demonstrated the ability to interact with customers from diverse cultures and backgrounds
  • Commended for multitasking abilities
  • Crossed Trained as unit secretary
  • Demonstrated the skills necessary work well under stressful situation.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Collected specimens from patients for laboratory testing purposes.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Documented activities and recorded information in EMR system.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.

Certified Nursing Assistant

Hope Health Care
Cape Coral, FL
05.2015 - 09.2023
  • Retrieved patient medical records in response to requests from authorized personnel
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Updated patient files with new medical information as needed.
  • Scanned paper records into digital format.

Education

Health Care

High Tech North
Cape Coral, FL
05.2008

Skills

  • MS Word
  • MS Excel
  • MS Outlook
  • Activities of Daily Living (ADL)
  • Quality Patient Care
  • CPR
  • CNA licensing
  • Computer chart skills
  • Infection Control Procedures
  • Collecting Specimens
  • Quality Assurance
  • Mobility Assistance
  • Patient Relations
  • Electronic Charting
  • Medical Terminology Knowledge
  • Care Plan Implementation
  • Condition Monitoring
  • Quick Problem Solver
  • Responding to Emergencies
  • Medical Records Management
  • EHR Management

Additional Information

Available for all shifts, extended hours and weekend assignments.

Certification

Certified Nursing assistant

Home Health Aide

Medication Tech

Bls

Timeline

Certified Nursing Assistant

Hope Health Care
05.2015 - 09.2023

Unit Secretary/Certified Nursing Assistant

Lee Memorial Health System
09.2005 - Current

Health Care

High Tech North
Lillian Michelon