Lillian Morales
Bronx
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Aid Student Assistant
Monroe University
The Bronx
09.2023 - 03.2026
- Assisted students with financial aid applications and documentation requirements.
- Provided support in processing financial aid awards and disbursements.
- Collaborated with staff to streamline financial aid application process, improving user experience for applicants.
- Maintained accurate records and files for student applications and admissions to support timely processing.
- Managed office communications and correspondence for faculty and staff.
- Answered phone calls and emails to provide information, facilitating effective communication with students and staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. g
Medical Assistant
Medalliance
New York
03.2022 - 01.2023
- Assisted physicians with patient examinations and procedures.
- Performed diagnostic tests, including EKGs and spirometry, to support accurate patient evaluations.
- Obtained and processed patient vital signs effectively.
- Managed patient records in electronic health record systems to ensure accurate and up-to-date information.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Coordinated patient appointments and follow-up care to enhance continuity of treatment.
- Prepared examination rooms and ensured cleanliness standards.
- Supported insurance verification and billing processes accurately.
Medical Assistant
Medical Center Stephen Perez MD
Bronx
04.2022 - 06.2022
- Executed phlebotomy and EKG procedures to support healthcare assessments.
- Collected blood samples to support accurate diagnostic assessments.
- Monitored vital signs to identify changes in patient's health status.
- Organized exam rooms to ensure readiness for patient visits and enhance workflow.
Cashier
138 Lube, LLC
The Bronx
04.2015 - 06.2022
- Executed customer transactions accurately and efficiently at automotive service center, ensuring smooth operational flow.
- Managed cash, credit, and digital payments with a focus on security and accuracy.
- Guided customers on product inquiries and service recommendations to enhance their experience.
- Trained new cashiers on processes, policies, and customer service standards.
- Restocked supplies to maintain inventory levels during busy periods.
Education
Bachelor of Science - Health Administration
Monroe University
The Bronx, NY06-2026
Associate of Applied Science - Medical Administration
Monroe University
Bronx, NY12-2024
Skills
- Patient care
- Medical terminology
- Electronic health records
- Appointment scheduling
- Patient scheduling
- Vital signs measurement
- Billing assistance
- Medical supply management
- Team collaboration
- Bilingual proficiency
- Effective communication
- Reliable team player
- Customer service
Volunteer Experience
Medical Assistant, 04/22, 06/22, Medical Center Stephen Perez MD, Bronx, NY, Administered vitals, Prepared exam rooms, Performed phlebotomy and EKG's
Certification
- Medical Assistant Certification
- Notary Public License
Timeline
Financial Aid Student Assistant
Monroe University
09.2023 - 03.2026
Medical Assistant
Medical Center Stephen Perez MD
04.2022 - 06.2022
Medical Assistant
Medalliance
03.2022 - 01.2023
Cashier
138 Lube, LLC
04.2015 - 06.2022
Bachelor of Science - Health Administration
Monroe University
Associate of Applied Science - Medical Administration
Monroe University