Lillian Neely

• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
• Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
• Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
• Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
• Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
• Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

• Collected patient biopsies and blood samples for laboratory analysis.
• Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
• Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.

• Educated pet owners on post-treatment care and preventative health measures.
• Documented patient information accurately in electronic medical records system.
• Supported team members by handling routine administrative tasks efficiently.
• Developed strong relationships with clients, enhancing overall patient satisfaction.
• Improved patient care by assisting veterinarians with examinations and treatments.
• Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
• Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.

• Restraint

• Surgery Check-in/ Check out

• Help with Appointments