Lillian Nunez
El Paso
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
El Paso
10.2024 - Current
- Managed inventory levels and placed orders to maintain stock availability.
- Implemented store policies and procedures to maintain operational consistency.
- Conducted regular quality checks on beverages and food items for freshness.
- Led team meetings to communicate goals, updates, and performance expectations.
Assistant Store Manager
Raising Cane's Restaurants
El Paso
09.2022 - 08.2023
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong candidates
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Organized weekly meetings with department heads to review progress on key objectives.
- Implemented promotional campaigns to drive customer engagement and sales growth
- Assisted in daily operations and staff management in a fast-paced restaurant environment.
Shift Manager
Raising Cane's Restaurants
El Paso
10.2021 - 09.2022
- Supervised team members to ensure efficient restaurant operations.
- Ensured compliance with food safety standards and regulations.
- Assisted in maintaining cleanliness and organization of the restaurant environment.
Crew Member
Raising Cane's Restaurants
El Paso
08.2017 - 10.2021
- Prepared food items according to standard recipes and safety guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Business
El Paso Community College
El Paso, TXSkills
- Customer Relations
- Operations Oversight
- Business Development
- Time Management
- Hiring and Training
- Team Management
- Attention to Detail
- Issue Resolution
- Staff Supervision
- Flexible Schedule
- Problem-Solving
- Mentoring and Coaching
Timeline
Shift Supervisor
Starbucks
10.2024 - Current
Assistant Store Manager
Raising Cane's Restaurants
09.2022 - 08.2023
Shift Manager
Raising Cane's Restaurants
10.2021 - 09.2022
Crew Member
Raising Cane's Restaurants
08.2017 - 10.2021
Business
El Paso Community College