JON TEMPLE
Austell,GA
Summary
Accomplished professional with a proven track record at CVS Health, specializing in team leadership and financial management. Recognized for optimizing operations and significantly enhancing customer satisfaction through adept conflict resolution and strategic workflow planning. Expertise in Microsoft Office and customer relations drives continuous improvement and results-oriented outcomes.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
CVS Health
Smyrna, USA
06.2024 - Current
- Oversee the daily operations of the store
- Handle cash management, including balancing registers, preparing bank deposits, and managing financial records
- Ensure that customers receive excellent service
- This includes addressing customer inquiries, resolving complaints, and creating a welcoming shopping environment
Operations Specialist
SEPHORA
Kennesaw, USA
10.2015 - Current
- Managed and coordinated daily operations, ensuring smooth workflow and efficient processes
- Developed and implemented operational strategies to optimize productivity and reduce costs
- Conducted regular audits to assess compliance with company policies and procedures
Cylinder Handler
Next Air
Fairburn, USA
08.2021 - 02.2022
- Responsible for the safe handling, storage, and transportation of gas cylinders, including loading and unloading them from trucks or storage areas
- Pull, check and verify customer’s orders
Package Handler
UPS Smart Hub Atlanta
Atlanta, USA
10.2009 - 11.2012
- Organized efficient daily work plans based on oral and written instructions to meet challenging objectives
- Used scanners to keep track of parcel details like condition and receipt
- Arranged the items in order of their final destination
Customer Service Cashier
Aramark Uniform Services
Atlanta, USA
05.2009 - 08.2009
- Used a point-of-sale system to enter orders, process payments, and issue receipts
- Handled customer complaints and kept the checkout area clean and tidy
- Counted drawers quickly and accurately at the start and end of each shift
Education
Business Management
Atlanta Technical College
Atlanta, GA08-2010
High School -
Benjamin E Mays High School
Atlanta, GA05.2008
Skills
- Team Leadership
- Sales proficiency
- Customer relations
- Microsoft Office expertise
- Workflow planning
- Data entry
- Accounts Receivable
- Accounts Payable
- Administrative Experience
- Microsoft Word
- Conflict resolution techniques
- Continuous improvement
- Customer-oriented
- Financial management
- Inventory management
- Inventory control
- Cash handling expertise
- Employee training
- Office Management
- Negotiation
- Microsoft Excel
- Clerical experience
- Typing
- Customer service
- Leadership
- Cash handling
- Cash register
- Cash application
- Financial sales
- Sales
- Remote access software
- Book Keeping
Phone
(678) 767-0317, mobile
Timeline
Shift Supervisor
CVS Health
06.2024 - Current
Cylinder Handler
Next Air
08.2021 - 02.2022
Operations Specialist
SEPHORA
10.2015 - Current
Package Handler
UPS Smart Hub Atlanta
10.2009 - 11.2012
Customer Service Cashier
Aramark Uniform Services
05.2009 - 08.2009
Business Management
Atlanta Technical College
High School -
Benjamin E Mays High School