Lillian Parry
Sparks,NV
Summary
Reliable professional in customer service, known for high productivity and efficiency in completing tasks. Skilled in Resolving challenges before they become issues. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges. Committed to maintaining professionalism and punctuality in all assignments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Traveling suit sale lead
Suit Bros
City Of Industry, California
05.2023 - Current
- Traveling across the US to coordinate pop up suit sales.
- Negotiating venue, arranging flights, inventory, layout and sales strategy for suit expo.
- Planning expenses, assigning roles for team members during sale & communicating needs with the warehouse.
- Ensuring sales are processed properly, assisting customers with any challenges.
- Closing registers and running batch reports daily to ensure accurate reporting and deposits.
Floating Expert
Walgreens Boots Alliance
Surprise, Arizona
10.2016 - 04.2023
- Traveling to different stores in order to elevate customer care
- Reinforcing hygiene and sanitation procedures before, during, and after each consultation
- Teaching hair care portion at regional trainings, focusing on textured hair and color
- Demonstrating how best to use new hair care lines so that beauty advisors can share tips with their customers.
- Providing pharmacy with support in locating OTC products for patients.
- Offering recommendations and demonstrating how sanitation and disinfection should be improved at each store.
- Offering skin care consultations with cancer patients in order to address sensitivity during treatment
Brand Ambassador
Estee Lauder-Aveda
London , UK
09.2014 - 09.2016
- Providing education to fellow employee's regarding company rituals, mission, and products
- Traveling to various stores in region to provide hair tips, tricks and solutions to empower stylist on counter
- Goal setting with team in order to achieve targets
- Sharing results with area manager in order to continue raising the bar
- Selling products while providing hair services, taking payments, answering phones, and organizing stock
- Providing additional tools team might need to be successful
- Provided customer service support during promotional events or when needed.
Cosmetology Instructor
Tucson College Of Beauty
Tucson
03.2012 - 08.2013
- Educating students enrolled in Cosmetology program by teaching hair, skin and, nail curriculum provided by the board of cosmetologists and Milady textbooks
- Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
- Ensured safety protocols were followed throughout all classes.
- Assessed student progress by providing feedback on technique accuracy during practical assessments.
Workshop educator
J Beverly Hills
Beverly Hills, California
01.2005 - 01.2013
- Working with salon staff and distributors nationally to share brand education.
- Teaching in salon product knowledge, customer service, the latest cutting techniques, and hairstyling.
- Performing in local and national trade/fashion shows and workshops.
Customer Service Representative
TeleTech Holdings
Tucson
11.2008 - 01.2010
- Answering inbound calls for UPS customers.
- Problem solving package issues.
- Providing detail on packages in transit.
- Corresponding with drivers and warehouse staff to ensure message relay.
Education
Licensed cosmetologist - Cosmetology
Artistic Beauty College
Tucson, AZ01.2005
High School Diploma -
Palo Verde High School/ American H.S.
Tucson, AZ01.2003
Skills
- Customer service
- Communication skills
- Microsoft Office
- Retail Management
- Front Desk
- In Person Sales
- Cash Handling
- Data Entry
- Microsoft Excel
- In-bound Phone Handling
Certification
- Instructor of Cosmetology License License number -91100005
- Cosmetologist License number-10500520
Additional Information
Skills Sales, Receptionist, training, Excel, Customer Service
Timeline
Traveling suit sale lead
Suit Bros
05.2023 - Current
Floating Expert
Walgreens Boots Alliance
10.2016 - 04.2023
Brand Ambassador
Estee Lauder-Aveda
09.2014 - 09.2016
Cosmetology Instructor
Tucson College Of Beauty
03.2012 - 08.2013
Customer Service Representative
TeleTech Holdings
11.2008 - 01.2010
Workshop educator
J Beverly Hills
01.2005 - 01.2013
Licensed cosmetologist - Cosmetology
Artistic Beauty College
High School Diploma -
Palo Verde High School/ American H.S.