Lillian Phillips
Brunswick,GA
Summary
Personable Grocery Clerk offering Number years of experience in front-end and backroom store activities. Demonstrated skill with System operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
6
6
years of professional experience
Work History
Publix Grocery Store Cashier Bakery Dept
Mr.Alvin
02.2005 - 10.2006
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Calculated tenant rent amounts to prepare leases and contracts.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Operated cash register to accurately process and record customer payments.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
- Prepared orders for customers without delay to deliver excellent service.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
Milner Hotel
Mr.Milner
08.2000 - 12.2001
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Education
Commercial Graphics Video Production - Art
Tampa Bay Technical College
Tampa, FL07.2001
Skills
- Cake Decorating
- Merchandising
- Sanitizing Surfaces
- Cake orders over phone&in person
Languages
English,also American Sign
Native or Bilingual
Timeline
Publix Grocery Store Cashier Bakery Dept
Mr.Alvin
02.2005 - 10.2006
Milner Hotel
Mr.Milner
08.2000 - 12.2001
Commercial Graphics Video Production - Art
Tampa Bay Technical College
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