Lillian Hatcher
Missouri City,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger's Pharmacy
Missouri City, TX
06.2022 - Current
- Performed data entry for patient profiles, billing information and prescription orders into EPRN software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
Restaurant Shift Lead
Russo's New York Pizzeria
Missouri City, TX
09.2021 - 02.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening procedures each day.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Greeted customers, answered questions, and recommended specials.
Restaurant Waitress
Trattoria Ravello
Englishtown, NJ
03.2021 - 06.2021
- Answered high volume of daily telephone calls using multi-line telephone system.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Provided exceptional customer service to daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cashier
Brooklyn Pizza of Freehold Mall
Freehold, NJ
10.2020 - 01.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Resolved customer complaints and concerns.
- Operated cash register, collected payments, and provided accurate change.
Education
High School Diploma -
Manalapan High School
Englishtown, NJ06.2021
Some College (No Degree) - Dental Hygiene
Houston Community College
Houston, TXSkills
- Workflow Optimization
- Problem-solving abilities
- Leadership experience
- Money Management
- Critical thinking
- Time Management
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician
Kroger's Pharmacy
06.2022 - Current
Restaurant Shift Lead
Russo's New York Pizzeria
09.2021 - 02.2022
Restaurant Waitress
Trattoria Ravello
03.2021 - 06.2021
Cashier
Brooklyn Pizza of Freehold Mall
10.2020 - 01.2021
High School Diploma -
Manalapan High School
Some College (No Degree) - Dental Hygiene
Houston Community College