Lillian Robertson
Summary
Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering 2 years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures. Focused professional skilled in stabilizing and assessing patients in emergency situations. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Lifeguard
City of Great Falls
03.2025 - Current
- Detailed safety rules and procedures regarding activities to customers and guests.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Train and supervise team of lifeguards on pool safety and risk management protocols.
Volunteer Firefighter
Vaughn Volunteer Fire Department
05.2024 - Current
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Ski Patroller
Teton Pass Ski Area
02.2025 - 03.2025
- Transported injured skiers down mountain to arrange transport to medical facilities using toboggans and snowmobiles.
- Extracted skiers from compromising places and situations using emergency chair lift evacuations and high angle rescue procedures.
- Promoted accident reduction and skier safety by maintaining clear, visible warning signs and safety notices.
- Assessed and maintained terrain to guarantee safe environment for guests by performing avalanche control and frequent sweeps.
EMT-Basic
Great Falls Emergency Services
02.2023 - 02.2025
- Responded to 911 calls for medical emergencies.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained EMTs in basic life support skills.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Followed all safety protocols and took necessary precautions while providing care.
Education
Associate of Science - EMT/ Paramedicine
Great Falls College MSU
Great FallsHigh School Diploma -
Charles M Russell High School
Great Falls01-2020
Skills
- First aid and CPR instruction
- Critical decision making skills
- Risk management
- Team management
- Training oncoming EMTs
- Physical fitness
- Emergency response
- Customer service
- Emergency vehicle operation
- Stress management
- Safe driving
Certification
- Nationally Licensed EMT
- Montana State Licensed EMT with Airway Endorsement
- Licensed in CPR/ First Aid
- ICS 5, 100, 200, 700
Timeline
Head Lifeguard
City of Great Falls
03.2025 - Current
Ski Patroller
Teton Pass Ski Area
02.2025 - 03.2025
Volunteer Firefighter
Vaughn Volunteer Fire Department
05.2024 - Current
EMT-Basic
Great Falls Emergency Services
02.2023 - 02.2025
Associate of Science - EMT/ Paramedicine
Great Falls College MSU
High School Diploma -
Charles M Russell High School
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