Lillian Schnitzer
Toms River,NJ
Summary
Resourceful administrative professional known for strong verbal and written communication skills. Experienced in clerical support and team collaboration, ready to leverage expertise to streamline operations and enhance customer relations.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
Toms River, NJ
01.2021 - Current
- Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
- Assisted pharmacists in preparing prescriptions and providing patient consultations.
- Trained new pharmacy staff on operational procedures and customer service standards.
- Monitored prescription orders for accuracy, resolving discrepancies promptly to maintain quality care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Maintained clean and organized work environment, adhering to health and safety standards.
Administrative Clerk
Union Church of Seaside Park
Seaside Park, NJ
10.2023 - Current
- Answered phones and relayed messages
- Called people on events list to confirm attendance
- Emailed people regarding prayer needs and dripped on people for ongoing public relations
- Organized prayer requests for prayer team
- printed labels, labeled envelopes, stamped envelopes, stuffed and sealed envelopes for mailing of Newsletter.
Education
No Degree - Computerized Businiess Systems
Computer Learning Center
Philadelphia, PA12-1994
Associate of Applied Science - Secretarial Sciences
Pine Brook Junior College
Coopersburg, PA05-1991
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
Timeline
Administrative Clerk
Union Church of Seaside Park
10.2023 - Current
Pharmacy Technician
Walgreens
01.2021 - Current
No Degree - Computerized Businiess Systems
Computer Learning Center
Associate of Applied Science - Secretarial Sciences
Pine Brook Junior College