Lillian Sierakowski
Ithaca,MI
Summary
Proven team coordinator and adept at working under pressure, I excelled at Frosty Cone and JJ Ruby's by enhancing customer engagement and streamlining operations. Leveraging skills in conflict resolution and cash handling, I significantly contributed to maintaining high service standards. My approach combines hospitality with efficiency, ensuring both team harmony and customer satisfaction. I have demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Frosty Cone
03.2024 - 10.2024
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Dishwasher
JJ Ruby's
04.2023 - 02.2024
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
Cadet Teacher
Ithaca Public Schools
09.2022 - 01.2024
- Implemented differentiated instruction techniques to accommodate diverse learning styles and needs within the classroom.
- Monitored student attendance and participation, identifying patterns of disengagement and working proactively to address concerns before they escalated.
- Provided ongoing assessment data to inform instructional practices, resulting in tailored support for individual students.
- Collaborated with colleagues to create interdisciplinary lesson plans that connected various subject areas for a more holistic educational experience.
- Encouraged a positive learning environment by promoting respectful behavior and fostering strong relationships among classmates.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Education
High School Diploma -
Ithaca Jr/Sr High School
Ithaca05-2024
Skills
- Teamwork
- Working under pressure
- Reliability and punctuality
- Hospitality and accommodation
- Friendly demeanor
- Cash register
- Customer Engagement
- Opening and closing procedures
- Equipment monitoring
- Team Coordination
- Conflict Resolution
Accomplishments
I have been awarded the Alma College ACE Scholarship. The Alma College Community Engagement (ACE) Scholarship is a program that awards full-tuition scholarships to graduating high school seniors from Gratiot, Isabella, and Montcalm counties.
Certification
Certified Paraprofessional
Timeline
Ice Cream Server
Frosty Cone
03.2024 - 10.2024
Dishwasher
JJ Ruby's
04.2023 - 02.2024
Cadet Teacher
Ithaca Public Schools
09.2022 - 01.2024
High School Diploma -
Ithaca Jr/Sr High School
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