Lillian Smith
Strathfield,NSW, Australia
Summary
Recent Community Services graduate with 6+ years of professional and volunteering experience in childcare and youth work. Proven success in building positive relationships with diverse client bases, program development and implementing a trauma-informed framework with vulnerable people. Globally minded, personable and zest for creative problem-solving. Bachelor of Arts graduate (Theatre and Chinese) and Diploma of Community Services (Case Management).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Group Leader
Camp Echo Lake
06.2023 - 08.2023
- Led a group of 25 campers aged 13-14, fostering a positive and inclusive environment conducive to personal growth and skill development
- Oversaw a team of 7 camp counselors and activity specialists, providing clear direction, guidance, and mentorship to ensure a cohesive and effective staff unit
- Delegated responsibilities effectively, matching counselors' strengths with specific camp activities, resulting in a well-rounded and engaging experience for campers
- Orchestrated and executed a seamless 5-day excursion to Boston for a group of 51 campers, ensuring safety, engagement, and providing opportunities for personal development, resulting in a memorable educational experience., Plan and execute exemplary speech and drama lessons for students aged 3-16
- Encourage personal development of the students and foster a safe classroom environment to develop confidence and performance skills
- Communicate with a diverse group of parents and caregivers about their children's progress.
- Trained new team members by relaying information on company procedures and safety requirements.
Head Speech and Drama Teacher
Hennessy Speech and Drama Studio
06.2023 - 08.2023
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Encouraged students to perform well and learn from failure.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Adapted teaching strategies to remain inclusive to diverse learning styles.
- Produced 3 minor and 1-2 major theatrical performances each year streamlining technical elements.
Child Caregiver
Freelance
04.2018 - 06.2023
- Attentively observe children aged 3-7 to identify safety hazards and reward positive behaviours within a home setting
- Established a structured daily routine encompassing playtime, educational activities, meals, nap times, and outdoor exploration, fostering a sense of security and consistency
- Managed conflict resolution and disputes among children, teaching them effective communication and problem-solving skills to promote harmonious interactions
- Established a reputation for dependability and trustworthiness, leading to long-term relationships with families and repeat business due to your exceptional childcare services
- Organised age-appropriate, educational and interactive excursions to museums, libraries, nature centres, historical sites, local community venues and play centres, fostering learning through experiential activities.
Administrative Assistant & Public Relations Officer
City Group Rooms
03.2021 - 02.2022
- Provided efficient and organised administrative support to City Group Rooms by managing calendars, scheduling appointments, coordinating meetings, handled time-senstive and confidential material, ensuring optimal time management for executives
- Skillfully managed incoming calls, emails, and correspondence, responding promptly and professionally to inquiries and directing communications to appropriate team members.
Admin Assistant & Customer Service Officer
Hennessy Speech and Drama Studio
07.2020 - 01.2022
- Maintained accurate and organized records and databases, enhancing data retrieval and facilitating informed decision-making for management
- Assisted in the creation, editing, and formatting of documents, presentations, promotional material and reports, contributing to clear communication and professional presentation materials.
Education
Diploma - Community Services (Case Management)
RMIT University
Melbourne, VIC07.2023
Bachelor of Arts - Chinese Studies, Theatre & Performance Studies
The University of Sydney
Sydney, NSW11.2022
Skills
- Employee Development
- Schedule Coordination
- Verbal and Written Communication
- Positive Reinforcement Methods
- Lesson Planning
- Student Counseling
- Microsoft Word
- Student Empowerment
- Recreational Activity Planning
- Child Development
Accomplishments
STUDENT PLACEMENT (PROGRAM DEVELOPMENT)
Brunswick Neighbourhood House, February 2023 - Present
- Developed a homework club program for at-risk high school students in the local community based on needs assessments, surveys and focus groups.
- Demonstrating strong leadership skills by coordinating, motivating and working collaboratively with a team of volunteers to ensure the program is delivered effectively and efficiently.
- Conducting regular evaluations of the program to track progress and identify areas for improvement.
- Successfully secured funding from local government and private donors to sustain and expand the program.
CAMP INSPIRE COUNSELLOR
Camp Echo Lake (NY, USA), August 2023
- Served as a mentor and role model for underprivileged teenagers, providing guidance, support, and a positive influence to help them overcome challenges, build self-esteem and develop leadership skills.
L2P VOLUNTEER MENTOR
L2P Learner Driver Mentor Program, May 2022 - January 2023
- Mentor an underprivileged young person by teaching them how to drive and work towards getting their provisional license.
SYDNEY UNIVERSITY DRAMATIC SOCIETY MEMBER
June 2018 - November 2021
- Directed ‘Rhinoceros in Love’ by Liao Yimei (2019)
- Acted in ‘Great White’ by Will O’Mahony (2019)
- Acted in ‘Caligula’ by Albert Camus (2019)
- Acted in ‘The Big Knights: A Musical Adventure’ by Jestika Chand (2019) Acted in ‘Luscious Con Submarine’ by William York (2018)
- Stage Managed ‘Noises Off’ by Michael Frayn (2019)
- Stage Managed ‘Every Second’ by Vanessa Bates (2018)
SYDNEY UNIVERSITY'S WOMN'S REVUE / PERFORMER
- Wrote and performed comedic sketches both individually and in a group (2019)
SYDNEY FRINGE COMEDY FESTIVAL / WRITER, CREATOR AND PERFORMER
- ‘Holiday Club: Outback Kickback’ by Lillian Smith and Kate Wilkins (2019)
BOURKE STREET COMMUNITY GARDEN / MEMBER
- Involved in community planning and planting of produce. (2021)
Certification
Australian Drivers License
First Aid Certification
Mental Health First Aid Certification
Working With Children Check
Police Check
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Group Leader
Camp Echo Lake
06.2023 - 08.2023
Head Speech and Drama Teacher
Hennessy Speech and Drama Studio
06.2023 - 08.2023
Administrative Assistant & Public Relations Officer
City Group Rooms
03.2021 - 02.2022
Admin Assistant & Customer Service Officer
Hennessy Speech and Drama Studio
07.2020 - 01.2022
Child Caregiver
Freelance
04.2018 - 06.2023
Diploma - Community Services (Case Management)
RMIT University
Bachelor of Arts - Chinese Studies, Theatre & Performance Studies
The University of Sydney
Australian Drivers License
First Aid Certification
Mental Health First Aid Certification
Working With Children Check
Police Check
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