Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Queener

Columbus,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable. Group lead with over 4 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support operations. Organized and systematic with natural relationship-building and leadership talents. Business-minded professional tackling any job task with gusto and precision. Determined to deliver exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

9
9
years of professional experience

Work History

Group Leader

Victoria's Secret & PINK
07.2019 - Current
  • Worked with other group leaders to identify and resolve issues between teams.
  • Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
  • Communicated objectives and implementation tactics to meet organizational goals.
  • Cultivated strong relationships with associates by listening carefully and offering positive reinforcement.
  • Managed transfers to third-party sites.
  • Received incoming shipments and reviewed contents.

Seasonal Supervisor

VS&CO
10.2023 - 01.2024
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to associates.
  • Improved customer satisfaction with timely response to problems, addressing concerns, and finding effective solutions.

Trainer

Victoria's Secret & PINK
03.2018 - 03.2019
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Compiled and analyzed weekly trainee retention reports.

Processor

Victoria's Secret & PINK
08.2014 - 03.2018
  • Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
  • Evaluated orders by checking for appropriate product specifications, labels and packaging and making adjustments.
  • Scanned barcodes and processed merchandise by moving to proper areas.
  • Located, packed and shipped products to fulfill online orders.
  • Maintained accuracy of work by completing deep research and resolving variances.

Education

High School Diploma -

Grovport High School
Groveport, OH
06.2011

Skills

  • Verbal and Written Communication
  • Differentiated Instruction
  • Quality Control
  • Employee Development
  • Performance Monitoring
  • Group and Individual Instruction
  • Process Improvement
  • Expectation Setting
  • Employee Motivation
  • Conflict Resolution

Timeline

Seasonal Supervisor

VS&CO
10.2023 - 01.2024

Group Leader

Victoria's Secret & PINK
07.2019 - Current

Trainer

Victoria's Secret & PINK
03.2018 - 03.2019

Processor

Victoria's Secret & PINK
08.2014 - 03.2018

High School Diploma -

Grovport High School

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Christina Queener