Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lillian Thompson

New Bern,NC

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to help support our community better by providing excellent customer service.

Overview

2
2
years of professional experience

Work History

Server/Host

Morgan's Tavern and Grill
09.2023 - 09.2024
  • Was able to multitask effectively, managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Helped my team members with their assigned sections during the shift.
  • Addressed customer complaints or concerns professionally, over the phone, and in person.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Line Cook/ Dishwasher

Panera Bread
05.2022 - 09.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Homeschool
New Bern, NC
07-2024

Skills

  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Customer service
  • Multi-tasking

Interests

I love drawing, painting, and playing guitar I also enjoy going to the beach, playing basketball, and spending time with my family and friends On weekends I engage in volunteer work to share positive words with my community

Timeline

Server/Host

Morgan's Tavern and Grill
09.2023 - 09.2024

Line Cook/ Dishwasher

Panera Bread
05.2022 - 09.2022

High School Diploma -

Homeschool
Lillian Thompson