I love drawing, painting, and playing guitar I also enjoy going to the beach, playing basketball, and spending time with my family and friends On weekends I engage in volunteer work to share positive words with my community
Lillian Thompson
New Bern,NC
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to help support our community better by providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Server/Host
Morgan's Tavern and Grill
09.2023 - 09.2024
- Was able to multitask effectively, managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped my team members with their assigned sections during the shift.
- Addressed customer complaints or concerns professionally, over the phone, and in person.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Line Cook/ Dishwasher
Panera Bread
05.2022 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Homeschool
New Bern, NC07-2024
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Customer service
- Multi-tasking
Interests
Timeline
Server/Host
Morgan's Tavern and Grill
09.2023 - 09.2024
Line Cook/ Dishwasher
Panera Bread
05.2022 - 09.2022
High School Diploma -
Homeschool
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