Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Lillian R. Wilkinson

Pahrump,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Cashier/Front End Associate

CVS Pharmacy
Pahrump, NV
09.2024 - 06.2025
  • Greeted customers in a professional and friendly manner, providing excellent customer service throughout each transaction.
  • Handled cash, credit card, and digital payments accurately while following company procedures.
  • Answered incoming phone calls and directed inquiries to appropriate departments or personnel.
  • Received freight shipments and assisted with unloading deliveries to maintain accurate inventory levels.
  • Stocked shelves with merchandise and ensured products were front-faced, clean, and organized.
  • Maintained cleanliness of the store, including front-end areas, to ensure a safe and welcoming environment.
  • Monitored product displays and corrected pricing discrepancies to uphold store standards.
  • Collaborated with team members to meet daily operational goals and improve customer satisfaction.

Receptionist

Wilkinson Glass
Pahrump, NV
07.2023 - 08.2024
  • Processed customer inquiries and provided accurate information about services.
  • Supported administrative tasks such as filing, data entry, and document preparation.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.

Housekeeper/Front Desk Receptionist

Amargosa Opera House
Death Valley Junction, CA
11.2022 - 07.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.

Cashier/Front End Associate

The Home Depot Inc
Pahrump, NV
09.2019 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Answered customer questions and provided store information.
  • Facilitated dialogue between conflicting parties to identify potential solutions and de-escalate issues.

Education

High School Diploma -

Wilkinson Preparatory Academy
Pahrump, NV
06.2021

Skills

  • Customer Service
  • Guest Relations
  • Teamwork
  • Exceptional Time Management

Accomplishments

During high school, I was the lead engineer and journalist for the 4H Robotics Team.

References

References available upon request.

Timeline

Cashier/Front End Associate

CVS Pharmacy
09.2024 - 06.2025

Receptionist

Wilkinson Glass
07.2023 - 08.2024

Housekeeper/Front Desk Receptionist

Amargosa Opera House
11.2022 - 07.2023

Cashier/Front End Associate

The Home Depot Inc
09.2019 - 11.2022

High School Diploma -

Wilkinson Preparatory Academy

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