Lillian Isabel Zakar
Brooklyn,NY
Summary
Empathetic and punctual professional known for problem-solving and strong communication skills. Background in customer service and team leadership, focused on enhancing store operations and achieving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front End Cashier Assistant
Food Universe
Brooklyn, NY
01.2024 - Current
- Assisted customers with inquiries, providing prompt and accurate information.
- Resolved customer concerns effectively, fostering a positive shopping environment.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
Shift Leader
Walgreens
Manhattan, NY
05.2026 - 07.2026
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Resolved customer complaints effectively, promoting positive store experiences.
- Trained new employees and delegated daily tasks and responsibilities.
Education
No Degree - Business
Borough of Manhattan Community College
New York, NY06.2028
High School Diploma - Legal Studies
New Utrecht High School
Brooklyn, NY06.2025
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Customer engagement
- ID verification
- Professional appearance
Accomplishments
Recipient of the NYPD Essay Contest Award for an essay titled "If I Were a Police Officer for a Day," recognized for outstanding writing and civic engagement.
Languages
English
Native or Bilingual
Hungarian
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Leader
Walgreens
05.2026 - 07.2026
Front End Cashier Assistant
Food Universe
01.2024 - Current
No Degree - Business
Borough of Manhattan Community College
High School Diploma - Legal Studies
New Utrecht High School