Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
Generic

Lilliana Barrientos

Registered Dental Assistant
Dallas,TX

Summary

Experienced dental assistant with a strong track record of efficiently handling tasks and providing chairside assistance during dental procedures. Skilled in assisting with many-hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Committed to delivering exceptional care to patients and working collaboratively with the dental team. Known for being highly organized and dependable, adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to support team goals. Currently seeking a challenging full-time role to utilize my interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Registered Dental Assistant

Texas Dentistry and Braces
1 2023 - Current
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Reduced patient wait times by scheduling appointments effectively.
  • Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
  • Supported dentists during administration of local anesthesia, ensuring patient comfort throughout process.
  • Supported dentists during procedures, assisting dental fillings, dentures, and temporary crowns and sealants.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Recorded patients' health histories, documented current symptoms.

Customer Service Specialist

Dicks Sporting Goods/ Golf Galaxy
10.2021 - 09.2023
  • Approved transactions for employee discounts
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Collaborated with team members to create effective strategies for improving overall customer experience.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and provided backup support for organizational leadership.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cashier

Dicks Sporting Goods/ Golf Galaxy
10.2021 - 12.2021
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Stocked, tagged and displayed merchandise as required.

Team Sales Associate- Paint

Elliott's Hardware Store
07.2020 - 09.2021
  • Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Cashier

Elliott's Hardware Store
07.2020 - 04.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - Radio And Television Broadcasting

Eastfield College
Mesquite, TX
08.2020 - Current

High School Diploma -

Harmony Science Academy
Dallas, TX
08.2019 - 05.2020

Skills

10-key by-touch

Languages

Spanish

Software

Windows

Google

Certification

RDA - Registered Dental Assistant

Lilliana BarrientosRegistered Dental Assistant